Rare times in local KT. Place your mouse over times and items for time conversions and info.
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To ask for the Nefertiti headdress and robe, do you have to go through the contact us screen or can you call them directly? Also, I have a witch costume code that we cannot read the last two digits. Do they usually do anything about that?
I don't know about the witch costume that you can't read the digits...try taking a picture, emailing it to them, and maybe they'll ask you to call back .
For the nefertiti headdress and robe, i think you can just directly call them
I have called & sent 2 emails to estore customer service link, but no luck yet. They are usually pretty quick about calling you back. I think they just got a ton of calls/emails to go through!
Witch costume---I'd say call them! They don't give out new codes, but may be able to help you figure it out. I think you're supposed to take them back to the store if you have a problem with an item/code. But definately call Ganz...1-866-WEB-KINZ & they can give you the best info.
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