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Unanswered: need help transfering new pet to existing account
My 5-year-old got a new spotted frog for Hanukkah yesterday, and when we were'nt looking managed to register it all by himself on a new user account. Now we'd like to transfer it back to his original account. When we try to use the customer support link provided to merge accounts, we keep getting a message that our info. does not match their records. I assume we should enter the info. for the new pet, but which username and password should we use? the one associated with his original account or his new account?
Thanks for your help,
grandmother of 4 (webkinz, that is) :turt:
Re: need help transfering new pet to existing account
There actually is a way, check out this link: http://customerservice.webkinz.com/cs/ai.php
but I'm having trouble understanding what info. they want.
(And yes, it's pretty incredible to me how well my son can navigate WW).
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