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Old 05-16-2008, 02:45 AM   #1
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Default Unanswered: Need Help with my webkinz

I have a problem with my webkinz I have too many things in my dock since I have been farming a lot lately and have not had time to sell. I am trying to get the stuff out of my dock into a storage room but I do not have any unused storage. All my webkinzs are completely dressed and all feed so I can not open my dock and sell or for that matter buy more storage. Help I only can see web coupons for bingoz which isn't even working what can i do I know if i get storage in the mail I can use it right then because it doesn't go into the dock abyss Help please my id is princessmommy22:bas::gr::gor::luvfrog::lion::koala::pig:: rdr::turt:
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Old 05-16-2008, 04:04 AM   #2
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Default Re: Need Help with my webkinz

Channing this because I think I misunderstood your question.

If your ads are showing and you can't move anything out of your dock to sell then try clearing your cache and deleting your temp files. It also may help to change browsers. If you use firefox then try Internet Explorer. If all else fails then contact ganz.

Last edited by Lioness; 05-16-2008 at 06:41 AM..
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Old 05-16-2008, 06:18 AM   #3
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Default Re: Need Help with my webkinz

Try to sell them slowly.
If you sell them slowly, youll slowly escape a full dock.
Ok im out!
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Old 05-16-2008, 06:35 AM   #4
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Default Re: Need Help with my webkinz

there could be a glitch in the system
hope this helps
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Old 05-16-2008, 09:26 AM   #5
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Default Re: Need Help with my webkinz

You can add on another room without it moving to your dock. Then you can move all of your items (like furniture, etc.) besides food, clothes and coupons into that room and get them out of the dock area.

If all you have in the dock is food and coupons, I don't know what to tell you. Maybe you could send some items via kinzpost to someone you trust until you can get your dock back to a manageable size.
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Old 05-16-2008, 09:35 AM   #6
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Default Re: Need Help with my webkinz

even if someone sent you storage, you said you can't access your dock. call ganz that would be the best suggestion.
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Old 05-18-2008, 01:18 AM   #7
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Default Re: Need Help with my webkinz

how do i call them
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Old 05-18-2008, 02:14 AM   #8
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Default Re: Need Help with my webkinz

I'm not sure I really understand your problem with your dock. Have you tried simply clicking on the "get items from storage" button by your dock? Or try going to the W-shop and clicking on "sell". That usually allows you to move around your dock freely. Then sell a bunch of your food items. If that doesn't help, here's the contact info for Webkinz. It's from the blue sticky thread at the top of the "help" section of the forum:

If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com
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Old 05-21-2008, 02:58 PM   #9
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Default Re: Need Help with my webkinz

Thank you all for your help after buying about 30 refrigerators and making a lot of gunk I was able to unload my dock enough to open it.
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Old 05-21-2008, 03:07 PM   #10
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Default Re: Need Help with my webkinz

For next time, there is a cheaper and better solution to this problem.
Go to kinz post and start to send a package to someone. It will try to load all items to your dock. It will be slow and make take several minutes. If an error message comes up and asks you yes or no, CLICK NO. You may have to do this several times. Eventually it will all load and then you can go straight to the w-shop and sell your harvest!

Hopefully that helps you for next time... if not at least you now have some fridges. lol
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