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Old 08-04-2007, 10:20 PM   #1
Lil Kinz
 
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Default Unanswered: Need Help. How to move pet to different account?

Greetings!

My son has 3 webkinz pets on his account. I bought him a new pet today and, dumb Dad, put it on a new account instead of just adding it to the account he already uses. I noticed in the FAQ that it is possible to have a pet "reassigned" to the other account that has his other 3 pets on it, but it fails to mention just HOW to do it. I have used the "contact" feature in the game and am now awaiting a message to show up in the new pets "room". It takes about three days to get a reply back, so I thought I'd hit the forum and see if anyone has already gone through the steps to accomplish the above mentioned task. Can anyone help a Webkinz Father out on this one?

Any suggestions or information would be most welcome.

Thanks!
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Old 08-04-2007, 10:25 PM   #2
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Default Re: Need Help. How to move pet to different account?

hmm no i am stuck...... if you e mali webkinz and give them the code and every thing, just to make sure , cause there most likely gonna want to be on the safe side, but i dont know the email adress , i know what you mean thats happened to me, but they said that there were too many accounts for them to search, i dunno i hope every thing ends up ok!
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Old 08-04-2007, 10:25 PM   #3
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Default Re: Need Help. How to move pet to different account?

I had heard that ganz will do it if it is within the first few weeks of the account opening they will combine two so I would email ganz and ask
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Old 08-04-2007, 10:51 PM   #4
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Default Re: Need Help. How to move pet to different account?

never knew you could do that, email them and see, can't hurt
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Old 08-05-2007, 07:12 AM   #5
Lil Kinz
 
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Default Re: Need Help. How to move pet to different account?

View Post Originally Posted by COWS4U
never knew you could do that, email them and see, can't hurt

Does anyone have the e-mail address for Ganz? I finally got a response via the "message in your room" but it only referred me to the FAQ that states that merging the accounts CAN be done, but does not tell me HOW to start that process. FRUSTRATING to say the least. If anyone has the e-mail address for Ganz technical support please post it.

Thanks so much!
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Old 08-05-2007, 01:43 PM   #6
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Default Re: Need Help. How to move pet to different account?

I think it's support@ganz.com

If that doesn't work, try support@webkinz.com, but I think it's the ganz one.
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Old 08-05-2007, 01:45 PM   #7
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Default Re: Need Help. How to move pet to different account?

Weel I here if you form 2 accounts 2gether you end up with nothing !Not even any food, kinzcash, etc.....It's like starting over!I read it on the webkinz.com!
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