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Old 02-26-2014, 11:38 AM   #1
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Default Unanswered: Need help getting to WW/Ganz rgds Badges

This is in rgds to the My Page Badges section. I'm missing 3 badges I should have gotten but have had no luck wringing them out of Ganz-WW so far. For the completionist in me, if I'm supposed to get a Badge for something, I want showing in my list of badges.

I completed Ms. Birdy's Christmas Collection "wreath" but never got the Christmas 2013 Badge.

I also came across an Endangered Signature pet a while ago during a store's closing sale but finally decided to adopt it last December (2013) when my acct needed to be renewed. Supposedly you're to get a special My Page Signature Badge for adopting one and another one when you open the Endangered Signature pet's gift box. Never got either of those.

Does anyone have any other ideas for getting thru to WW/Ganz besides the WW Customer Service Page, the support e-mail, or the Contact Us area in WW? Tried all 3 multiple times for the last 2 months with no results.
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Old 02-26-2014, 12:03 PM   #2
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Default Re: Need help getting to WW/Ganz rgds Badges

I never pay much attention to badges but I can understand that it is important to you and others. I have no other suggestions for getting it fixed except that if you have FB you could try posting on their FB page, because sometimes that gets noticed by someone who can help.
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Old 02-27-2014, 05:46 PM   #3
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Default Re: Need help getting to WW/Ganz rgds Badges

I think the Endangered badges you get when you do the trivia in Quizzy's corner. I think that is when I got mine. And if you did the Ms. Birdy collection a different year then you got it that year. Because on my new accounts I got the badge and it was the same badge my old accounts had from the previous year. Hope I helped a little bit. I'm big in getting the badges too.
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Old 02-27-2014, 06:18 PM   #4
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Default Re: Need help getting to WW/Ganz rgds Badges

I'm sorry you aren't getting your badges
The only ways to get ahold of them is email, FB, and the contact us page. I hope you will be able to get your badges!
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Old 02-27-2014, 07:04 PM   #5
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Default Re: Need help getting to WW/Ganz rgds Badges

Never mind, my answer just made me look stupid
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Old 03-08-2014, 09:07 AM   #6
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Default Re: Need help getting to WW/Ganz rgds Badges

I feel your pain! I didn't get the Ms. Birdy badge either and contacted customer service and was basically told to go pound sand (they don't guarantee things and cannot fix it, etc. I emailed back saying how nastily the email was written and do you really need to sic lawyers after kids?? Good grief!).

So I asked here about what the Ms. Birdy badge looks like and got the same response someone here posted, that it looked the same as one from another year so I guess we don't get 2. I don't know, it is so frustrating if you like the badges. Sigh.

Good luck!
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Old 03-11-2014, 11:57 PM   #7
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Default Re: Need help getting to WW/Ganz rgds Badges

I also did not receive a badge that you get for creating a certain recipe in the Goo-Goo Berry Festival. Well, at the time it was the Berry Festival, so I guess that was the reason. Disappointing nonetheless.

As others have suggested, email and FB are probably the best ways to get a hold of them. I hope you get your issue resolved!
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