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Old 11-08-2007, 07:07 AM   #1
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Question Unanswered: need help !!!!!!

does anyone have any ideas on why i get a white screen after i log into ww????? and if you know, how do i fix it??? i NEED to adopt 6 new webbies!!!!
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Old 11-08-2007, 08:10 AM   #2
Pandababee
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Default Re: need help !!!!!!

It might be your internet or computer! FIrst try getting off the internet then try to log back on!
If that doesn't work restart your computer! IT may just be webkinz world isn't working right on your computer too!
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Old 11-08-2007, 10:33 AM   #3
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Default Re: need help !!!!!!

Hi there pinkygirls~
I hope your problem has resolved itself since you posted..but just in case..if simply rebooting your pc and relogging does not work. Below is copied straight from webkinz.com customer support.

Good luck!


I get a white screen If you are seeing a white screen when you try to log into Webkinz World, there are several solutions you can try.
1. Please go to www.adobe.com and update your Flash Player.
2. Please clear your cache. If you do not know how to do this, we have detailed instructions on our FAQ in the Technical Issues section. Just click on the question "How do I clear my cache?". If you wish to proceed directly to the Technical Issues page of the FAQ please click here.
3. Please make sure www.webkinz.com is an acceptable site for all pop-up blockers and anti-virus programs on your computer.

If these steps do not solve the problem, please contact your Internet Service Provider for further assistance.
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Old 11-08-2007, 11:21 AM   #4
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Default Re: need help !!!!!!

thanks i cleared my cache and we are back in business!!!! we were able to adopt....
Jinkies
:seal: Chowder
Anthony


REP POINTS 4 YOU!!!

---------- pinkygirls added 1 Minutes and 33 Seconds later ----------

Still trying to find names for...:rdr::pig:
any suggestions??

Last edited by pinkygirls; 11-08-2007 at 11:21 AM.. Reason: Automerged Doublepost
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Old 11-08-2007, 11:27 AM   #5
metals1996
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Default Re: need help !!!!!!

your internet might of logged off, good luck adopting those new webbies!! I love webkinz adopting!!
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Old 11-10-2007, 07:18 PM   #6
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Default Re: need help !!!!!!

Does anyone kno how to get onto the original site? Because when I try it just takes me to a weird site! HELP ME!
:pig:
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