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has any one else had trouble with bingoz or am i doing something wrong. I've been helping my 6 yr old and we did not have a bingoz two days ago. When I logged on yesterday he had one though i didn't play any of the balls yet. now today it did not reset and though i won yesterday it said that i won today and will not let me play the ball. do i just wait it out to correct or should i contact someone?
This has been happening ever since I joined Webkinz in Jan of 08. Every time I have won a Bingoz it has taken at least 3 weeks for my card to reset. You can try and e mail Ganz or just wait. I'm sure they are aware of it but I sure wish they would fix it too.
The 1st time I won, I just waited 2 wks, then e-mailed. Then they fixed the problem within a wk. (the EXACT same problem you describe) Now on 3/31 I first won the 2 ball game, then the 3 ball game!! I really flipped!! But again, I haven't been able to play since. It's 4/8 today. Every day it says I won "today & I can play tomorrow." But tomorrow never comes with them! I e-mailed them right away this time, on 4/2, but have heard nothing back but the usual form letter.
Would you believe I was looking for somewhere to ask about this myself when I saw this post. It is doing the same thing to me. Glade to know I am not the only person it is messing with. I won one game back in March and it took it two weeks to reset, so I guess waiting is the answer cause I can't stand asking and getting nothing but those dumb form letters that really don't tell you anything....
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