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Old 03-13-2012, 03:05 PM   #1
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Default Answered: Nafaria Peek-A-Newz prize issues

OK, so remember the Nafaria Peek-A-Newz promotion last month on WKN? One of the prizes I won was the virtual Nafaria charm. When I logged into Webkinz World it said I had received the charm so I looked in the Charm Forest to see if Magical Mire was unlocked, but it wasn't. Is the charm supposed to unlock Magical Mire? I also can't find the charm to put it on my pet. Any help with this would be appreciated. Thanks!

P.S. I emailed Ganz and they emailed me back telling me to call them. I am under the age of 18 and I don't want to get my parents to call, so I just want to know if this is a glitch or not first.
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Best Answer - Posted by Ritzcracker
I won that prize a previous time, and it also didn't unlock anything. It will show in your charms if you look for it in Magic Mire, but it doesn't do anything. When I called Ganz about it, they gave me some sort of nonsense that it didn't unlock the game, it was only for collecting. I replied that this was rather like giving a kid candy and telling them that they would only put it in a drawer and look at it, but not eat it. The rep was sympathetic, but said there was nothing she could do. She even asked a supervisor about it. So congratulations on getting a very rare, but unfortunately also completely useless prize!
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Old 03-13-2012, 03:20 PM   #2
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Default Re: Nafaria Peek-A-Newz prize issues

Sorry but for some reason the one we win on WKN doesn't register
So I guess there is no purpose for that prize?
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Old 03-13-2012, 03:29 PM   #3
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Default Re: Nafaria Peek-A-Newz prize issues

Hi there Dragonkid! I'm so sorry you've been having problems. Don't worry, when you call Ganz, Just tell them a parent is supervising the conversation. Or, try using another browser. Some browsers make viewing some items in webkinz very difficult.

Good luck!
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Old 03-13-2012, 04:32 PM   #4
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Default Re: Nafaria Peek-A-Newz prize issues

I won that prize a previous time, and it also didn't unlock anything. It will show in your charms if you look for it in Magic Mire, but it doesn't do anything. When I called Ganz about it, they gave me some sort of nonsense that it didn't unlock the game, it was only for collecting. I replied that this was rather like giving a kid candy and telling them that they would only put it in a drawer and look at it, but not eat it. The rep was sympathetic, but said there was nothing she could do. She even asked a supervisor about it. So congratulations on getting a very rare, but unfortunately also completely useless prize!
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Old 03-13-2012, 04:57 PM   #5
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Default Re: Nafaria Peek-A-Newz prize issues

Thanks everyone! So the prize is completely useless...thanks a lot, Ganz.
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