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Old 02-20-2009, 08:49 PM   #1
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Default Unanswered: My WW is all messed up. Help!

WW has been messed up for over a week for me. I can log in but get the please wait.... I can't switch pets the whole screen freezes. I can't get into my rooms. The one time I did I tried to jump into a room and hit the up button on the screen and it kept going up then it went and froze. No please wait just frozen to the point I had to x out. This is a brand new computer. I tried clearing my cache, changing browsers, everything. I'm so fed up i'm not sure what else to do. I will try to call on monday but if anyone has any advice in the meantime i'd appreciate it.
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Old 02-20-2009, 08:52 PM   #2
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Default Re: My WW is all messed up. Help!

Hi adrkmfdm!

I'm so sorry you're having these problems. Not being able to log in WW must be very hard

I don't know what other advice I can offer. Do you use Vista? (I might be able to help if I know.)
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Old 02-20-2009, 08:54 PM   #3
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Default Re: My WW is all messed up. Help!

that happened to me a little but sometimes it worked
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Old 02-20-2009, 08:55 PM   #4
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Default Re: My WW is all messed up. Help!

hmm... must be a bug, i don't know what else would cause that. if the "please wait..." thing always comes up, maybe it's because of your internet speed, otherwise, i don't really know. sorry if i didn't help much

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Old 02-20-2009, 09:02 PM   #5
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Default Re: My WW is all messed up. Help!

Mine has been freezing up also. Very anoying.
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Old 02-21-2009, 03:23 AM   #6
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Default Re: My WW is all messed up. Help!

Try logging in from a different computer; that would tell you if the problem is with your computer or with the account itself (or server).
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Old 02-21-2009, 08:36 PM   #7
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Default Re: My WW is all messed up. Help!

Thanks everyone I did try using another computer. It's the same problem. This computer uses vista but the other one didn't so I still have no idea what is going on.
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Old 02-21-2009, 08:40 PM   #8
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Default Re: My WW is all messed up. Help!

Sorry to hear that! When that happnes to me, I just go to Firefox and log in. Works every time for me. (Or vice-versa) Hope that helps!!!
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Old 02-21-2009, 08:51 PM   #9
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Default Re: My WW is all messed up. Help!

Coolchic thanks for the advice I am downloading firefox right now I really hope it works.

---------- adrkmfdm added 6 Minutes and 19 Seconds later ----------

Ugh nope.... I just tried firefox and it still does not work. I updated my adobe flashplayer still nothing. I did notice on firefox that it says "waiting for 66.48.69.118..." I have no idea what this means but on the previous page it said it was waiting for a response from ww.

---------- adrkmfdm added 1 Minutes and 0 Seconds later ----------

It's just really weird when i try to get into a garden the loading bar does not even start to fill, its almost as if the data for the rooms does not exist.

Last edited by adrkmfdm; 02-21-2009 at 08:51 PM.. Reason: Automerged Doublepost
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Old 02-21-2009, 08:52 PM   #10
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Default Re: My WW is all messed up. Help!

I see every now and then it will happen to me. How long has it bin going on?
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