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Old 09-02-2011, 03:46 PM   #1
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Default Unanswered: My Webbie Room Will Not Load!!!!!

Help! I need help! My Webbies room will not load. I filled my room with stuff and now it will not load. I called Ganz but they asked for someone 18 or older. I only have about 20 things in my dock, so it is not that. What should I do?
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Old 09-02-2011, 03:47 PM   #2
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Default Re: My Webbie Room Will Not Load!!!!!

Any of these?
---> Webkinz
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Old 09-02-2011, 04:18 PM   #3
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Default Re: My Webbie Room Will Not Load!!!!!

Tell your parents to call ganz. If you dont want to do that, then try clearing your cache. The instructions how to clear your cache is in the link below
http://www.webkinzinsider.com/forum/...-cache-534364/
Good luck
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Old 09-02-2011, 04:32 PM   #4
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Default Re: My Webbie Room Will Not Load!!!!!

I've been experiencing this too, even with rooms with nothing in them.
While both posts above are very helpful, I too have some advice...
Log out, properly (don't 'X' out) and wait just a few minutes. Don't log right back in again.
If that still doesn't work, try switching browsers (ie FireFox and Google Chrome)
And if that still doesn't work, do as lilkinza suggested and get your parents to call Ganz

Best of luck!
KinzPost
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Old 09-02-2011, 10:12 PM   #5
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Default Re: My Webbie Room Will Not Load!!!!!

All of the above are good suggestions. You can also fill out this form if you have a US account:

Webkinz

Just look for "I Cannot Load My Room" and click on it to get the form to fill out. I don't think you have to be 18 or older to use it. Good luck!

Last edited by Nereid; 09-02-2011 at 10:16 PM..
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Old 09-02-2011, 11:22 PM   #6
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Default Re: My Webbie Room Will Not Load!!!!!

I had the same problem a while ago. I filled out the form that Nereid provided, and they removed the items from the room and put them in my dock for me
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Old 09-03-2011, 08:39 AM   #7
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Default Re: My Webbie Room Will Not Load!!!!!

View Post Originally Posted by Nereid
All of the above are good suggestions. You can also fill out this form if you have a US account:

Webkinz

Just look for "I Cannot Load My Room" and click on it to get the form to fill out. I don't think you have to be 18 or older to use it. Good luck!
Pretty much this. You don't have to be 18 to fill out these forms. I would know because I am at that age when lots of kids have already quit Webkinz. I had a Christmas tree stuck in my room and I went and filled out the form and it was in my dock.

But if you don't have a U.S. account, have your parents call them.
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Old 09-03-2011, 08:56 AM   #8
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Default Re: My Webbie Room Will Not Load!!!!!

Please fill out this form.
Webkinz
I hope you will be able to get into your room.
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Old 09-03-2011, 09:12 AM   #9
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Default Re: My Webbie Room Will Not Load!!!!!

Did it happen one time, or every time you log in and go to your room??

If it ahppens all the time, contact or call GANZ.

Or what everone else has said, fill out the form they have provided a link to Good luck!!!
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Old 09-03-2011, 10:16 AM   #10
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Default Re: My Webbie Room Will Not Load!!!!!

How about try using a different browser?
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