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Old 04-19-2009, 09:08 AM   #1
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Default Unanswered: My swan doesn't fly!

My sister adopted a swan for Easter, and when she goes to the clubhouse she wont fly!She flies around at her house but not in the clubhouse! What can we do to fix this problem?
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Old 04-19-2009, 09:23 AM   #2
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Default Re: My swan doesn't fly!

Aww Poor Swan! I just got a new Swan yesterday! I don't know if my swan can fly in the clubhouse. Maybe you should Call Ganz! Or.. got to the Custom Service on the website you can fill out a form!
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Old 04-19-2009, 09:29 AM   #3
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Default Re: My swan doesn't fly!

I have seen that happen at the clubhouse with the swans! It must be a glitch and you should probably contact GANZ. Congrats to your sister with her new swan, and hope that GANZ fixes the glitch, I'm so sorry!
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Old 04-19-2009, 09:29 AM   #4
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Default Re: My swan doesn't fly!

yeah... that must stink! i have seen this happen to! i have ganz phone # if you pm me i can gve it to you...
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Old 04-19-2009, 09:30 AM   #5
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Default Re: My swan doesn't fly!

Try clearing your internet cache! What internet service do you have? Firefox Explorer? Safari? Also, keep logging in and out of Webkinz World to see if anything changes. If it doesn't, I would highly recommend contacting Ganz! How long has this problem been going on?

My friend's swan flies just fine in the Club House.
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Old 04-19-2009, 09:30 AM   #6
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Default Re: My swan doesn't fly!

I tried to fill out the form but theres not one for the clubhouse.If someone could call ganz for me that would be great because my parents dont let me call ganz.
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Old 04-19-2009, 09:31 AM   #7
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Default Re: My swan doesn't fly!

I'm pretty sure its a glitch, though!
I'm so sorry about your sister's swan!
Good Luck!
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Old 04-19-2009, 09:31 AM   #8
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Default Re: My swan doesn't fly!

I use firefox. And its been going on since easter.How do you clear your cahce?
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Old 04-19-2009, 09:38 AM   #9
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Default Re: My swan doesn't fly!

This happend when the blue jay and chickadee first came out. They both would go in postition to fly but stop. They wouldn't move. It was wierd. After awhile they could. I am not sure. No worries,She will fly soon.
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Old 04-19-2009, 09:48 AM   #10
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Default Re: My swan doesn't fly!

I haven't taken my swan to the clubhouse, but a lot of people have reported this problem already. I wonder if the swan doesn't like to trade LOL.
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