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Old 08-21-2008, 06:43 PM   #1
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Default Unanswered: my Swamp Runner Fan Boat is stuck

Hi. I got a Swamp Runner Fan Boat about 2 weeks ago and it got stuck in a door. They say they are supposed to put it back in my dock but it's still not there what should i do? Thanks in advance
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Old 08-21-2008, 06:45 PM   #2
GreekAsianPanda
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Default Re: my Swamp Runner Fan Boat is stuck

What does it look like? =,
Old 08-21-2008, 06:51 PM   #3
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Default Re: my Swamp Runner Fan Boat is stuck

Umm well its a Swamp Runner Fan Boat so it's green?
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Old 08-21-2008, 06:54 PM   #4
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Default Re: my Swamp Runner Fan Boat is stuck

whats a swamp runner fan boat?
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Old 08-21-2008, 06:59 PM   #5
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Default Re: my Swamp Runner Fan Boat is stuck

PrincessDanca, did you fill out the form to tell GANZ that you had something stuck? If not, try that. Go to the Webkinz home page, click "customer service," scroll down a little, click "I have something stuck." Then click on "I have a vehicle stuck in a doorway." There is a form you can fill out. Make sure you put all the correct information in. GANZ will fix the problem in a couple of days.

I'll just cut and past the URL here for you:
http://customerservice.webkinz.com/cs/us_en/ss.php

Good luck.

It must be a common problem if GANZ has a special form for it!
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Old 08-21-2008, 07:36 PM   #6
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Default Re: my Swamp Runner Fan Boat is stuck

ohhh Thanks a lot
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Old 08-21-2008, 07:45 PM   #7
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Default Re: my Swamp Runner Fan Boat is stuck

Hi,

It takes a few days for ganz to unlock it for you.

I can tell you how to unlock it.

To keep it from getting stuck again, NEVER ever leave to go else where in webkinz (if you can help it---it does lock up from time to time and disconnects) while your pet is on a vehicle---such as to do a job, the curio shop, or charm forest or news paper.

To get the vehicle unlocked, you have to get your pet to WALK in the door it is STUCK in.

You can try to walk the pet OUT that door and walk him back in it.

IT may not work.

OR, walk him in the room like he came in that doorway it got stuck in.

GO ELSEWHERE (do not put the pet in any furniture or vehicle). Go to another page on webkinz---this time, like the newspaper, curio, employment.

GO BACK to that room.

The pet should ride into the room on the vehicle.

This should work, let me know if it doesnt.

On the webkinz "my vehicle is stuck form" they usually tell you to not bother telling them for 24-48 hours as they have a system that fixes it automatically every night. and to just wait it out and see if that works it out first.

But, since I know how much vehicles are (especially if you do not have to pay for fuel in them.....) hope this works.

Fluffrnuttr
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Old 08-21-2008, 07:52 PM   #8
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Default Re: my Swamp Runner Fan Boat is stuck

...Wow. Fluffrnuttr explained it all.
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Old 08-21-2008, 07:56 PM   #9
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Default Re: my Swamp Runner Fan Boat is stuck

View Post Originally Posted by fluffrnuttr
Hi,

It takes a few days for ganz to unlock it for you.

I can tell you how to unlock it.

To keep it from getting stuck again, NEVER ever leave to go else where in webkinz (if you can help it---it does lock up from time to time and disconnects) while your pet is on a vehicle---such as to do a job, the curio shop, or charm forest or news paper.

To get the vehicle unlocked, you have to get your pet to WALK in the door it is STUCK in.

You can try to walk the pet OUT that door and walk him back in it.

IT may not work.

OR, walk him in the room like he came in that doorway it got stuck in.

GO ELSEWHERE (do not put the pet in any furniture or vehicle). Go to another page on webkinz---this time, like the newspaper, curio, employment.

GO BACK to that room.

The pet should ride into the room on the vehicle.

This should work, let me know if it doesnt.

On the webkinz "my vehicle is stuck form" they usually tell you to not bother telling them for 24-48 hours as they have a system that fixes it automatically every night. and to just wait it out and see if that works it out first.

But, since I know how much vehicles are (especially if you do not have to pay for fuel in them.....) hope this works.

Fluffrnuttr
Oh wow thanks! it worked!
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Old 08-21-2008, 08:06 PM   #10
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Default Re: my Swamp Runner Fan Boat is stuck

You are very welcome!!

enjoy the swamp runner!! watch out for tall weeds and logs!!

fluffrnuttr
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