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Old 03-24-2008, 01:58 PM   #11
Lil Kinz
swand is an unknown quantity at this point

Default Re: My son can't remember user name or password

Thanks to everyone!!!! My son's cocker spaniel is now back on-line....thanks for all the great help!!!
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Old 03-24-2008, 03:32 PM   #12
Gibaldi1's Avatar
Gibaldi1 has a spectacular aura about

Default Re: My son can't remember user name or password

it doesnt matter if he doesnt rember how he typed it. if its GSHAFdfjaj123, then you can just put: gshafdfjaj123. its not case scensitive, but the password is.

welcome to WI BTW!
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Old 03-24-2008, 03:37 PM   #13
Zkat's Avatar
Zkat is a glorious beacon of lightZkat is a glorious beacon of lightZkat is a glorious beacon of light

Default Re: My son can't remember user name or password

Click on 'forgot your password' and enter the secret code that came with the webkinz. Then when you get a new password write it down. Also look in the FAQ's and customer support and see if it says what to do if you forgot your username. If it doesn't contact Ganz.
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