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Old 06-24-2011, 11:11 AM   #1
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Default Unanswered: My Secret Code is my Pet Name!

I contacted Ganz with the form and they gave me and phone number but somehow in my emails it's gone! My poor webkinz Quacky has always been known as some numbers and letters. He hides in shame from his Lil Kinz Googles Best Friend Quacky Jr. He is afraid to visit Webkinz World. Does anyone have any help please?
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Old 06-24-2011, 11:13 AM   #2
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Default Re: My Secret Code is my Pet Name!

Contact ganz, they're the only ones who can change the pets name. By phone if you can. Contact info is available here:- Contact Ganz - Webkinz Insider Wiki
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Old 06-24-2011, 11:14 AM   #3
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Default Re: My Secret Code is my Pet Name!

Give them a call. Here's the info from the Wiki:

You must be at least 18 years old to contact Ganz by telephone.
Webkinz World Telephone

1-866-WEB-KINZ * 1-866-932-5469
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Old 06-24-2011, 11:15 AM   #4
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Default Re: My Secret Code is my Pet Name!

Wow thanks everyone! I posted this not too long ago and yet it's a live topic with replies already!
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Old 06-24-2011, 11:16 AM   #5
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Default Re: My Secret Code is my Pet Name!

Definitely give Ganz a call. You will get a much quicker response, than an email.
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Old 06-24-2011, 02:12 PM   #6
band guys are so
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Default Re: My Secret Code is my Pet Name!

Everyone has given you great advice! If you call up Webkinz, they can change it for you. Good luck!
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Old 06-24-2011, 02:55 PM   #7
FIA
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Default Re: My Secret Code is my Pet Name!

There's a special form you can fill out for this exact problem:

--> Webkinz

Click the link above and then select "My Secret Code is my Pet Name".
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Old 06-24-2011, 05:00 PM   #8
Rarely on here
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Default Re: My Secret Code is my Pet Name!

Wow, I've never heard of this glitch before. It must stink. Well, it looks like everyone else has helped a lot, so hope you get it resolved!
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Old 06-25-2011, 12:17 PM   #9
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Default Re: My Secret Code is my Pet Name!

I have accidently done this before and I just gave them a phone call and they changed it for me. They were very nice too.
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Old 06-25-2011, 01:07 PM   #10
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Default Re: My Secret Code is my Pet Name!

These are all accurate answers, I would try any one of them. The answer FIA mentioned, this is exactly what you should use for your problem. For quicker resolution, contact Ganz with the provided information everyone has posted .
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