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Old 07-25-2009, 03:51 PM   #1
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Default Answered: My rooms are frozen!

Does anyone else have a problem with Webkniz freezing. I played all day in it. I just entered the new charm forest window (the one with the fairys flying around) and it froze on me. I had to log out and go back in and returned it back to my dock. I then added the zangow statue to the garden room and then it froze up again.

Any suggestions on what I can do besides waiting to call Ganz on Monday. At least I was able to get a flying plushie and a trophy for getting over 600 points this morning.
China is offline Female
Best Answer - Posted by Butterflies
yes.. there is a slight problem with that today now and then...... So many are logging on all day for the Wacky Zingoz Celebration that every now and then it freezes... it hasn't been too bad.. at least not for me.. just twice... but I think that it is to be expected.. I hope you dont have too much trouble...
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Old 07-25-2009, 03:54 PM   #2
good golly gosh im a
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Default Re: My rooms are frozen!

Go to the tab on webkinz contact us or somehting like that... And then follow and see the steps and say my room is frozen well all of them are
kykynevs is offline Male
Old 07-25-2009, 03:55 PM   #3
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Default Re: My rooms are frozen!

yes.. there is a slight problem with that today now and then...... So many are logging on all day for the Wacky Zingoz Celebration that every now and then it freezes... it hasn't been too bad.. at least not for me.. just twice... but I think that it is to be expected.. I hope you dont have too much trouble...
Butterflies is offline Female
Old 07-25-2009, 05:23 PM   #4
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Default Re: My rooms are frozen!

It is probably cause your room is too full. Try clearing it out or check out costomer support
Gabz is offline Female
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