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Old 07-06-2008, 07:06 AM   #1
Lil Kinz
Madddmonkey9 is an unknown quantity at this point

Question Unanswered: "My room" does not display or load.

Hi, we have a problem with viewing my room. We can log on OK, but go to my room and after showing loading furniture it stays as a blue screen. I can access everything else, but once in the room which is blue screen only, I can't do anything else, have to log out then back in to use the site.
I have still got my pets and everything. We have the latest Flash player installed, and this is a problem on every computer I have tried at friends houses, so I assume it is to do with my account.

Can someone help, as we have had no reply from the website.

Thanx.

Bex
Madddmonkey9 is offline Female
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Old 07-06-2008, 07:56 AM   #2
e are wacky!
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Default Re: "My room" does not display or load.

Is it just the one room? If so, you may have a "stuck item" in which case you have to talk to Customer support. Did you try and clear cache? Can you switch pets and go to other rooms? These are the things I have tried. One time Webkinz went down when I was adopting a pet and my account was stuck for a day! I had to wait until, the next day after Webkinz maintenance to get to my account. Deep breaths and patience is the key. That's what I tell my self when something gets locked up!
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Old 07-06-2008, 08:21 AM   #3
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Default Re: "My room" does not display or load.

I've never heard of that before!! I would do what Dustbunny said, to try switching pets and going to a different room. Or did you try that already? Or you could go to customer service on the front page under the e-store link. Then you can tell them that your room gets stuck loading every time you go there. They'll e-mail you when their done. Hope I helped!!!!

-catstabby
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