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Old 11-01-2008, 11:11 AM   #11
Webkinz :)
 
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Default Re: My poor Hippo!

Sorry abou this happing first email or call Ganz
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Old 11-01-2008, 11:12 AM   #12
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Default Re: My poor Hippo!

Call or email ASAP. This happened to me last month with the pug on two accounts and it t ook them 16 days to fix it, but when they did I got two things I didn't have plus a wish token on each account, which was nice too. But the 16 days stunk.
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Old 11-01-2008, 11:48 PM   #13
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Default Re: My poor Hippo!

Thanks for the info i emailed them this morning and i am waiting for 1-3 business days.
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