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Old 09-13-2008, 05:06 PM   #1
bballkid8296
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Default Unanswered: My pets arent able to move!

pLEASE HELP!

MYT FRIENDS PETS CAN MOVE AROUND BUT I TRIED ALL OF MY 85 AND ITS NOT MOVING! HELP! ughhhh!
I NEED HELP! PLEASE!

and DO NOT recommend GANZ's number or e-mail because they are no help! they still havent fized a problem since february! and ughh! some help! im really mad!
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Old 09-13-2008, 05:09 PM   #2
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Default Re: My pets arent able to move!

have you tried logging in and out sometimes that works good luck
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Old 09-13-2008, 05:12 PM   #3
 
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Default Re: My pets arent able to move!

Hi there,
if you could explain a little bit more in detail we may be able to offer better help.

but for now -
Try clearing out your internet's cache file. Delete all your cookies, history and offline internet data.
If you are using Firefox try logging in with Internet Explorer as firefox blocks the ads in webkinz sometimes and causes it not to work.

I would also recommend trying to empty your dock if you have over 100 items... if the pets are not moving it could be an issue of too much trying to load. Try to pick a room with as little things in it as possible and try to move your pet then.

If these suggestions don't help at all a little more detail in the problem and what you have heard from Ganz (if anything) on the issue may.
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Old 09-14-2008, 08:51 AM   #4
bballkid8296
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Default Re: My pets arent able to move!

thank you very much- i have over 300 items so ill do that. lol anyone want 95 valentine candies?
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