Rare times in local KT. Place your mouse over times and items for time conversions and info.
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You can either e-mail Ganz or call them. I had the same problem with TWO pets -- I adopted them and never got to see them for several days. A really nice tech from Ganz called me and got it all fixed. Here is what the problem was -- I had too much stuff in the room. The tech told me never to have a room more than 3/4 filled, and 1/2 is even better. I had a strawberry farm with 100 plants, and it had hung up my whole house. He also told me not to have more than 100 items in my dock or it would do the same thing.
try to move any items that are close to it, jump in with another pet, then try pulling up pets page and click on stuck pet, watch for the stars and then walk to an open area in yard. hope this works, the try other pet this usually works when one of mine others get stuck. sometimes items get in the way.
You could try going to the map of your webkinz house and then click another room. My snake Sssimon was stuck on the wall for a few days but when I jumped to another room he was fine again! I hope this works with your pet!
Try switching pets, keep logging in and out, clear your cache, and contact Ganz through this link: http://customerservice.webkinz.com/cs/us_en/ss.php ... through doing all this, you WILL eventually get her out.. Don't rush her, though, OK? When you gotta go, you gotta go.
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