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Old 07-01-2008, 12:29 PM   #11
eigram
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Default Re: My Pet Is Stuck In My Outhouse!

You can either e-mail Ganz or call them. I had the same problem with TWO pets -- I adopted them and never got to see them for several days. A really nice tech from Ganz called me and got it all fixed. Here is what the problem was -- I had too much stuff in the room. The tech told me never to have a room more than 3/4 filled, and 1/2 is even better. I had a strawberry farm with 100 plants, and it had hung up my whole house. He also told me not to have more than 100 items in my dock or it would do the same thing.
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Old 07-01-2008, 12:50 PM   #12
nettne
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Default Re: My Pet Is Stuck In My Outhouse!

try to move any items that are close to it, jump in with another pet, then try pulling up pets page and click on stuck pet, watch for the stars and then walk to an open area in yard. hope this works, the try other pet this usually works when one of mine others get stuck. sometimes items get in the way.
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Old 07-01-2008, 07:03 PM   #13
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Default Re: My Pet Is Stuck In My Outhouse!

When i get things stuck ,I will walk a pet out of the room and back in. Why don't you put another pet in the yard , walk it out and then back in. It might work for your yellow lab.
I hope this helps.
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Old 07-01-2008, 08:09 PM   #14
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Default Re: My Pet Is Stuck In My Outhouse!

omg that's so funny but terrible at the same time! u should try to restart your computer and if that doesn't work contact ganz. hope ur pet is feeling ok!

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Old 07-01-2008, 09:02 PM   #15
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Default Re: My Pet Is Stuck In My Outhouse!

You could try going to the map of your webkinz house and then click another room. My snake Sssimon was stuck on the wall for a few days but when I jumped to another room he was fine again! I hope this works with your pet!
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Old 07-01-2008, 09:48 PM   #16
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Default Re: My Pet Is Stuck In My Outhouse!

Try switching pets, keep logging in and out, clear your cache, and contact Ganz through this link: http://customerservice.webkinz.com/cs/us_en/ss.php ... through doing all this, you WILL eventually get her out.. Don't rush her, though, OK? When you gotta go, you gotta go.

Hope this helps you out!
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Old 07-01-2008, 10:02 PM   #17
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Default Re: My Pet Is Stuck In My Outhouse!

Here is my Best advice

1.Go to Customer Service
2.Email Ganz
3.Call Ganz

Thank you
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Old 07-01-2008, 10:58 PM   #18
gaga1014
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Default Re: My Pet Is Stuck In My Outhouse!

It's a sad thing(giggles, giggles, giggles) to get you pet stuck in the outhouse( giggles). I'm sorry this had to happen. I'm sorry that's to funny thanks for making my day. Lots of glitches lately
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Old 07-01-2008, 11:00 PM   #19
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Default Re: My Pet Is Stuck In My Outhouse!

maybe try removing the outhouse, or switch rooms
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Old 07-01-2008, 11:02 PM   #20
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Default Re: My Pet Is Stuck In My Outhouse!

woah lol thats funny and sad, you should call ganz or email them
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