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So, When I got my German Shepherd, Gerald he got stuck in my garden and it took Webkinz over 2 weeks to get him out! I just got my Whimsy Dragon, Winnie and now SHE is stuck too! Does anyone know a quicker way to get our pets unstuck? Both times this has happend was when I have first logged them in and I made sure I was NOT in the garden when I logged her in. I don't want to wait for Webkinz or Ganz, I want to check out my Whimsy NOW! I've been waiting to get her forever and I finally found her today! I gave up my Langur for her. Anyway, any help would be appreciated. Thanks so much.
did you try going to map and then selecting another room? or go to my pets and change the webbie
this works with me, or i log out a couple times.
sometimes, though, it doesn't work, so i just wait until tomorrow
Thank you for all of your suggestions and help. I have tried every possible way as far as logging in and out and jumping rooms and switching pets. And yes the first thing I did was contact Ganz through Customer Support. However the first time this happened to me it took a couple weeks before they got around to getting my pet Gerald out. Also, No I cannot post a picture of because I can't even get into the garden where she is stuck, the page stops loading EVERY time. But thank you again EVERYONE. I suppose I will wait patiently for Ganz to fix this problem for me.
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