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Old 05-07-2010, 03:52 PM   #1
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Default Answered: My Page

A few months after the My Page was created I couldn't put my rooms in the room thing. All the maps come up blank. I tried other accounts, cleared my cache, and other computers. It still won't work.
Anyone know how to resolve this?
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Best Answer - Posted by Tinkwebkinz
View Post Originally Posted by sarocks7
I use Firefox but when I used IE it still did the same. Java isn't installed on my computer but my dad hates it when install stuff. I'm not sure about the Adobe Flash Player though.
I don't have java either, but adobe works like a charm. Lolz. Here's a link so that you can download it: Adobe Flash Player. Good luck
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Old 05-07-2010, 05:14 PM   #2
i think imma
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Default Re: My Page

Try contacting ganz. They can probably help you.

Maybe if you use a different browser.

Last edited by clublab30; 05-08-2010 at 02:02 AM..
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Old 05-07-2010, 07:58 PM   #3
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Default Re: My Page

I have to agree w/ clublab. Your best bet would be to contact ganz. I've never realized this before, so I'm probably not much help, but if you call Ganz, they should be able to either fix it immediately or look into it for you.

Telephone: 1-866-WEBKINZ * 1-866-932-5469 You must be 18 years or older to call them.

Here's the link w/ more information if you need it: Contact Ganz - Webkinz Insider Wiki
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Old 05-07-2010, 08:48 PM   #4
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Default Re: My Page

What browser do you use? Sometimes I have a similar problem when I use Firefox. It may also be that your Java isn't updated or installed on your pc. Also check and see that your Adobe Flash is up to date. Let us know how you make out...
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Old 05-08-2010, 01:06 PM   #5
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Default Re: My Page

View Post Originally Posted by Jasmyn1129
What browser do you use? Sometimes I have a similar problem when I use Firefox. It may also be that your Java isn't updated or installed on your pc. Also check and see that your Adobe Flash is up to date. Let us know how you make out...
I use Firefox but when I used IE it still did the same. Java isn't installed on my computer but my dad hates it when install stuff. I'm not sure about the Adobe Flash Player though.
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Old 05-08-2010, 01:15 PM   #6
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Default Re: My Page

View Post Originally Posted by sarocks7
I use Firefox but when I used IE it still did the same. Java isn't installed on my computer but my dad hates it when install stuff. I'm not sure about the Adobe Flash Player though.
I don't have java either, but adobe works like a charm. Lolz. Here's a link so that you can download it: Adobe Flash Player. Good luck
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Old 05-08-2010, 01:19 PM   #7
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Default Re: My Page

You do need the latest flash player. But let me ask you how you are getting to WW? I know there is a link to get there directly without going to the webkinz.com website and logging in from there. But when I go to ww directly, I cannot get my page to work and on one of my accounts I cannot get to the park, either. So if you are not going to webkinz.com and logging in from there, try that.
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Old 05-08-2010, 02:21 PM   #8
Harry S is a bunny!
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Default Re: My Page

View Post Originally Posted by marnabear
You do need the latest flash player. But let me ask you how you are getting to WW? I know there is a link to get there directly without going to the webkinz.com website and logging in from there. But when I go to ww directly, I cannot get my page to work and on one of my accounts I cannot get to the park, either. So if you are not going to webkinz.com and logging in from there, try that.
Bad news. I already do that and I've done that my whole life

View Post Originally Posted by Tinkwebkinz
I don't have java either, but adobe works like a charm. Lolz. Here's a link so that you can download it: Adobe Flash Player. Good luck
Thanks for the link! I will download it ASAP!
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