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Old 08-05-2008, 03:04 PM   #1
wajiha44
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Default Unanswered: My Options Help Please Someone!!

Click the image to open in full size. MY OPTIONS HELP PLEASE!!!
In the My Options page someone went on my account and turned the ads off. They also added a security question which I dont know the anwer to. Is there any way I can turn the adds back on? Has this happened to anyone else. Please if someone has an answer tell me I am DESPERATE!!!!

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Old 08-05-2008, 03:13 PM   #2
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Default Re: My Options Help Please Someone!!

Well this might help. Maybe you can try and ask any siblings in your family if they did it (if you have siblings) or any close friends or family that know your accounts password if they can tell you what happened or how to fix it. Let me know if this helps! bye ~Trentcar
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Old 08-05-2008, 03:13 PM   #3
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Default Re: My Options Help Please Someone!!

This has never happened to me, I would contact Ganz and explain the situation to them. Then maybe they can turn the ads back on! Good Luck.
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Old 08-05-2008, 03:19 PM   #4
wajiha44
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Default Re: My Options Help Please Someone!!

Thanks you guys. Yes and I did contact Ganz and I am waiting for their reply.
Old 08-05-2008, 03:20 PM   #5
NanaAboo
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Default Re: My Options Help Please Someone!!

I believe when the option to turn the ads off first came out they warned that if you choose to turn them off that you could not change that for 30 days.

As for the password, does anyone else have access to your account?
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Old 08-05-2008, 03:28 PM   #6
wajiha44
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Default Re: My Options Help Please Someone!!

No. Nobody else has the password except my best friend.
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