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Old 03-07-2009, 02:27 PM   #31
me is bored xD
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Default Re: My new code has already been used!!!!! Help!!!!

You really should call GANZ and maybe even email them a picture of the recit if they don't believe you.
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Old 03-07-2009, 02:47 PM   #32
SweetClover
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Default Re: My new code has already been used!!!!! Help!!!!

I haven't read this whole thread so forgive me if I missed something. Call Ganz and keep calling. I had that happen to my child and I just kept at it until Ganz got back to me and issued me a new code. I also asked them what they do to the person who registered the "stolen" code. They said they terminate their account. So keep in mind that stealing a code is wrong and putting in random codes at the adoption center is also wrong. It is stealing weather you mean to do it or not. Is it worth losing your account over?
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Old 03-07-2009, 06:10 PM   #33
sugerfle
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Default Re: My new code has already been used!!!!! Help!!!!

U have to make sure the tags are CLOSED! That means the blue ribbon is through the hole in the tag and its sealed!
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Old 03-09-2009, 01:13 AM   #34
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Default Re: My new code has already been used!!!!! Help!!!!

View Post Originally Posted by allieysia88
What is Ganz phone number please?

Here's the number for you: Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 03-09-2009, 03:52 AM   #35
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Default Re: My new code has already been used!!!!! Help!!!!

View Post Originally Posted by Dudeness
OMG. Today, I got a webkinz pelican. And when I tryed to adopt it, It said the code has already been USED. I am so mad!!! Also, when I got the tag, it was open and torn when I opened it. Why do kids steal tags?! Please don't steal like that. Then the kid who bought it will be sad like me! I very mad.
I tried to adopt a turtle last week and it said the code had been used. I have to contact Ganz because, in this case, the tag was still closed on the pet.

---------- gma2r added 2 Minutes and 36 Seconds later ----------

View Post Originally Posted by SweetClover
I haven't read this whole thread so forgive me if I missed something. Call Ganz and keep calling. I had that happen to my child and I just kept at it until Ganz got back to me and issued me a new code. I also asked them what they do to the person who registered the "stolen" code. They said they terminate their account. So keep in mind that stealing a code is wrong and putting in random codes at the adoption center is also wrong. It is stealing weather you mean to do it or not. Is it worth losing your account over?
That is interesting. I had no idea that they would do that. Well, good.

Last edited by gma2r; 03-09-2009 at 03:52 AM.. Reason: Automerged Doublepost
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Old 03-09-2009, 03:52 AM   #36
cookiecrumbles
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Default Re: My new code has already been used!!!!! Help!!!!

contact ganz IMMEDIATELY! i see torn tags all the time. it makes me sad to think that people are that desperate that they would steal tags. i wish people could just be honest and buy them. but seriously, call ganz as soon as they open back up!
Old 03-09-2009, 05:57 AM   #37
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Default Re: My new code has already been used!!!!! Help!!!!

you shouldn't worry about it right now, lately there's been a glitch going around and it includes problem with adoptions and getting locked out this might be just another glitch but if it was all torn up (the secret code) then someone might have gotten the code already... but not to worry hopefully Ganz will track em down and you will get another free code.

---------- bunnyslippers13 added 1 Minutes and 55 Seconds later ----------

View Post Originally Posted by cookiecrumbles
contact ganz IMMEDIATELY! i see torn tags all the time. it makes me sad to think that people are that desperate that they would steal tags. i wish people could just be honest and buy them. but seriously, call ganz as soon as they open back up!
I don't know why people steal the codes... they don't even get a cute new toy to bring home!!

Last edited by bunnyslippers13; 03-09-2009 at 05:57 AM.. Reason: Automerged Doublepost
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Old 03-09-2009, 02:06 PM   #38
owzers, I sure am
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Default Re: My new code has already been used!!!!! Help!!!!

I'm so sorry that happened to you! Some people are just awful to do that- it's stealing and unfair. Go back and see of you can return it... they might give you a refund. In the future, always remember to check and see if the tag is closed tightly in the seal!

I'm very sorry again!
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Old 03-09-2009, 02:23 PM   #39
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Default Re: My new code has already been used!!!!! Help!!!!

After you contact Ganz, try to find a nice, sympathetic rep.

Some may help you get a new code, others will hang up.
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Old 03-09-2009, 02:47 PM   #40
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Default Re: My new code has already been used!!!!! Help!!!!

I hate when selfish people steal webkinz codes! At target i saw a webkinz very similar to the snow wolf, and i was about to but it, but i noticed its tag was missing! i checked all over for another one, but it was the last one!i was so angry!
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