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Old 03-07-2009, 08:59 AM   #21
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Default Re: My new code has already been used!!!!! Help!!!!

View Post Originally Posted by Dave007
Right in the frequently asked questions section in the customer service area it has a specific place to go to if a tag has been used. They give you a form to fill out and send in, but they also say they are not responsible for used tags, that it is up to the store that sold it to you, so don't expect to get a code from Ganz. Man, you'd think they would as much money as they have to be making off this. It's crazy how hard they make some parts of it!!!
Yeah, I did that, but they e-mailed saying I should check my username again and that was like, all. Some dude told me that he adopted a webkinz and it said the code was used. But when he got into his account, the animal was there. I can't still get on so maybe that's it.... I will tell all of you if it works.

Thank you
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Old 03-07-2009, 10:29 AM   #22
krqcmom
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Default Re: My new code has already been used!!!!! Help!!!!

View Post Originally Posted by isabelle99
Aargh. . . hasn't happened to me with a single pet out of my 107. . . but it HAS happened to me with a Webkinz Mouse Pad!

I got a Webkinz Mouse Pad for Webkinz Carnival(or whatever it is, when they celebrate the birthday of WW)and it was all sealed and closed, not even a scratch. The tag was still there, too. When I put the code in the code shop. It said it was already used!!! How can it have been used if the code was still there AND the package was closed VERY tightly(like usual)? The first mouse pad I put in worked. I guess the mouse pad from webkinz carnival was tested by the GANZ people(if it was, they're DUMB! No offense)?!
Isabelle = people often type in random codes hoping to "hit" a real one - and that's likey what happened with you.

If it ever happens again have an adult (or you if you are an adult) immediately call Ganz with details on when/where you bought the item.
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Old 03-07-2009, 10:32 AM   #23
Gifted
 
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Default Re: My new code has already been used!!!!! Help!!!!

well, ONCE i got a pet and it said the code was used. i tried it a few times, and then i closed out and tried it a few hours later. then it worked~!
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Old 03-07-2009, 10:42 AM   #24
E GOT DANCING PIGGIE
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Default Re: My new code has already been used!!!!! Help!!!!

I've noticed that half of the tags from the webkinz at target are completely missing, while another 25% are ripped open. Sadly, all you can do is make sure to check the tag before you buy it.

I'm so sorry for you.
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Old 03-07-2009, 10:55 AM   #25
Halloween(:
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Default Re: My new code has already been used!!!!! Help!!!!

It's terrible when people try to steal other people's codes. You should call Ganz.
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Old 03-07-2009, 10:56 AM   #26
KellanluvsmecuzI'm
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Default Re: My new code has already been used!!!!! Help!!!!

I can't believe some people! The nerve. Somebody must've guessed the code before it was opened. You should call, email (if they still accept them), or contact ganz in any shape or form. That's really sad, especially since you're giving it to a child... I hope you get a fresh new code!
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Old 03-07-2009, 01:10 PM   #27
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Default Re: My new code has already been used!!!!! Help!!!!

i feel so bad!! i have 2 tips:
tip 1:if the tag is opened DON'T TAKE IT!!! tell the manager at the store.
tip 2:call ganz.
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Old 03-07-2009, 01:20 PM   #28
Webkinz :)
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Default Re: My new code has already been used!!!!! Help!!!!

I once bought 6 packs of trading cards with birthday money I got. 4 of the feature code cards didn't work!


So stupid, and I wish Ganz had the consideration to answer my letter I sent them.
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Old 03-07-2009, 02:15 PM   #29
Webkinz :)
 
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Default Re: My new code has already been used!!!!! Help!!!!

i know how you can stop this only buy webkinz from a store that puts a litle lock on the tag that when you go thru the door it goes beep beep beep beep beep beep beep beeeeeeeeeeeeeeeeeeeeeep

a wise word from a wise penguin
mrpenguin is offline Male
Old 03-07-2009, 02:18 PM   #30
Webkinz :)
allieysia88 is an unknown quantity at this point

Default Re: My new code has already been used!!!!! Help!!!!

What is Ganz phone number please?
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