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Old 07-06-2009, 10:02 AM   #1
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Default Unanswered: My Mom can't log in to her account! Admins, please help!

Hi there...I just got my WI account. In order to set it up, my mom (kigz here on WI) had to log out of her own account. Now she can't get back in! She tried a bunch of passwords, but they did not work. Then she did the I forgot my password sticky to get a new one. After she followed the link on the email, she was never emailed the new password. She is a gift trainee under mommaluvsmush, but can't get to her GTE. She has emailed the admin, but hasn't received anything back. We think there is a glitch somewhere that we aren't getting the emails from WI. Can any one help?
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Old 07-06-2009, 10:55 AM   #2
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Default Re: My Mom can't log in to her account! Admins, please help!

Did she check her spam folder to see if her password was sent there? Sometimes email filters will do that.

I'm not a member of admin so I can't do anything technical to help you I just wanted to post in case that was the problem. Good luck to her though. I hope she gets back in quickly.
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Old 07-06-2009, 10:58 AM   #3
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Default Re: My Mom can't log in to her account! Admins, please help!

Give me a few min to pm you
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