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Old 07-27-2008, 12:22 PM   #21
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Default Re: My Manatee's Secret Code Doesn't Work

I don't have a manatee but contact ganz they'll help.

I wish you the best of luck though.
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Old 07-27-2008, 12:56 PM   #22
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Default Re: My Manatee's Secret Code Doesn't Work

what is the number for Ganz?
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Old 07-27-2008, 01:33 PM   #23
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Default Re: My Manatee's Secret Code Doesn't Work

1-866-webkinz

do you want me to take a pic of your deer?
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Old 07-27-2008, 01:46 PM   #24
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Default Re: My Manatee's Secret Code Doesn't Work

Thank you for providing the telephone # for the custoemr service. They should really have it posted on the website.

Thank you for offering to take the photo of my deer for me but I cannot allow anyone access to my work computer.
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Old 07-27-2008, 01:47 PM   #25
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Default Re: My Manatee's Secret Code Doesn't Work

no no i ment that i go to your WW house and take a pic of the deer and post it here for you.

---------- Webkinzgirl427 added 0 Minutes and 20 Seconds later ----------

since you don't know how to take pics

Last edited by Webkinzgirl427; 07-27-2008 at 01:47 PM.. Reason: Automerged Doublepost
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Old 07-28-2008, 03:42 PM   #26
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Default Re: My Manatee's Secret Code Doesn't Work

Thank for providing me with the customer service telephone number. I called and left a voicemail yesterday and received a call from Susie at 4:09pm today. She was very lovely and didn't rush me off the phone but took the time to answer my questions.

It turns out that a bunch of manatees were sent out before their secret codes were entered into the system. I was advised to keep trying to adopt my manatee daily. They are hoping to have all the codes entered by the end of the week.
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Old 07-28-2008, 05:34 PM   #27
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Default Re: My Manatee's Secret Code Doesn't Work

oh good! I talked to a very nice girl one time also. she gave me her name and extention. so if i have any problems to call her. the ganz people are very nice and don't rush.
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Old 07-28-2008, 05:39 PM   #28
camillee
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Default Re: My Manatee's Secret Code Doesn't Work

it has happened to me but CS just told me to wait


i feel your pain
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Old 07-28-2008, 07:10 PM   #29
steelilacs
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Default Re: My Manatee's Secret Code Doesn't Work

I would contact GANZ like you did, and Im sure everything will work out fine!

Good luck with your adorable manatee!!!

Also, in order to post a picture go to your house, where you see your deer somewhere, then push the PrntScrn button in the right corner of your keyboard...after go to MS Paint. To get there click START in the bottom left hand corner, then push accessories, then Paint! Then push Edit then Paste! Then you have your picture. Next save it in your computer, come on WI and when you go to pots, you CANNOT put a picture on in Quick Reply, so push the button that says Go Advanced. Once you have the big message box with ALL of the options across the box, click the PAPERCLIP. It will then open a new little box, and then go to browse...select the photo of your deer, then upload. It will tell you when its done, after it's finished, scroll down and push Close Window. Your picture is not on your post! Then type in your message, push Post, then BAM! It's there.

People then can push the box with your picture in it, and access it to see. If they can't open the black box then they can simply right click and push 'Open with new window' or if your on firefox 'Open with new tab'..

Hope I helped!

-take care.
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Old 07-28-2008, 07:26 PM   #30
fleuryLOVER2219
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Cool Re: My Manatee's Secret Code Doesn't Work

U GOT DA MANATEE!!!! wat state do u live in??
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