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Old 07-26-2008, 08:24 PM   #11
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Default Re: My Manatee's Secret Code Doesn't Work

Wait, what happens when you try to enter the code? Do you get an error message, or does it freeze. Elaborate a little, and you might get a better answer.
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Old 07-26-2008, 08:27 PM   #12
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Default Re: My Manatee's Secret Code Doesn't Work

My manatee and my brothers won't work.

What should I do?
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Old 07-26-2008, 09:00 PM   #13
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Default Re: My Manatee's Secret Code Doesn't Work

I didn't get a manatee yet. I want 1 though...
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Old 07-27-2008, 08:07 AM   #14
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Default Re: My Manatee's Secret Code Doesn't Work

U have to email and tell them that ur code isnt working
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Old 07-27-2008, 11:29 AM   #15
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Default Re: My Manatee's Secret Code Doesn't Work

I have microsoft office on my pc. I cannot find paint?!

---------- cutestweeone added 5 Minutes and 3 Seconds later ----------

It says, "I'm sorry your secret code is not correct, please try again."

Last edited by cutestweeone; 07-27-2008 at 11:29 AM.. Reason: Automerged Doublepost
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Old 07-27-2008, 11:30 AM   #16
FIA
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Default Re: My Manatee's Secret Code Doesn't Work

Other members have been able to activate the Manatee without a problem, so I can't think of any reason for your retailer to tell you to wait until the 1st. You should certainly contact Ganz and let them know about the problem you are having.

support@webkinz.com

Before you do that though, please go back and try entering the code again, very slowly. There is always a chance that you mistyped one of the numbers/letters.
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Old 07-27-2008, 11:47 AM   #17
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Default Re: My Manatee's Secret Code Doesn't Work

I am sorry your code for the Manatee doesn't work.
I would call Ganz and speak to someone about it.
If you can't get any help, I would take it back to the retailer that told you that and ask to exchange it.
Where did you buy it at?
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Old 07-27-2008, 11:49 AM   #18
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Default Re: My Manatee's Secret Code Doesn't Work

View Post Originally Posted by cutestweeone
I have microsoft office on my pc. I cannot find paint?!

---------- cutestweeone added 5 Minutes and 3 Seconds later ----------

It says, "I'm sorry your secret code is not correct, please try again."
Paint is under "Accesories"...And I'm sorry to hear about your manatee!
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Old 07-27-2008, 11:56 AM   #19
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Default Re: My Manatee's Secret Code Doesn't Work

congrats on the deer and the manatee. the best thing to do is to contact ganz. calling them will work also. and if you still want to take a picture i can take it for you and post it on here.
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Old 07-27-2008, 12:18 PM   #20
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Default Re: My Manatee's Secret Code Doesn't Work

Oh my gosh! That's horrible! The same thing happened to my cousin with his Frog. He was heartbroken...
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