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Old 01-19-2012, 09:24 PM   #1
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Wink Unanswered: My Love Dino Didn't Recieve It's PSI!

UPDATE: I checked again this morning, it is now there. Must have just been a glitch, fixed this morning. Thank you all for your attention to my thread


Original Post:
Spoiler: show
Okay, so I got my present and everything, but when it opened it, all it had was my welcome balloon, a super bed box, and an exclusive chocolate zangoz fountain! No PSI (or PSF)! I went to the "contact us" section of WW, and did this:


I picked the category "Adoption," and then I picked "What do I do if my pet didn't receive their adoption present?"


I then immediately received this letter:



"Hey!


You asked what you should do if you didn't get your adoption present.


We have a special computer that makes sure every user who adopts a new Webkinz pet gets their Webkinz pet's special present. Please check your dock for your present.


We hope this helps.
- Your furry friends at Webkinz World


P.S. Check out the Webkinz Guide for everything you need to know about Webkinz World."


But it wasn't in my dock, it was no where! I logged out and back in multiple times, what do I do? Call Ganz? Thanks!

Last edited by yeahdudes; 01-20-2012 at 08:41 AM..
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Old 01-19-2012, 09:45 PM   #2
Pokemon time!
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Default Re: My Love Dino Didn't Recieve It's PSI!

Did you check your whole dock to see if it is there?
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Old 01-19-2012, 09:51 PM   #3
Graceon ♥
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Default Re: My Love Dino Didn't Recieve It's PSI!

I'm sorry! D: Like Gal said look at you dock, If its not there I would call Ganz. Sorry I don't have their number. :/
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Old 01-19-2012, 09:52 PM   #4
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Default Re: My Love Dino Didn't Recieve It's PSI!

I suggest calling ganz.
Its the best and easiest way to get a direct answer from them.
Their number along with other contact methods can be found here:
Contact Ganz - Webkinz Insider Wiki
The only drawback is that you must be 18 or older to speak with a representative.
I hope all gets sorted out.
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Old 01-19-2012, 10:00 PM   #5
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Default Re: My Love Dino Didn't Recieve It's PSI!

I checked my whole dock, and Blythe, I'll just have my mom do it, LOL. Thanks guys
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Old 01-20-2012, 07:54 AM   #6
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Default Re: My Love Dino Didn't Recieve It's PSI!

the love dino's psi is a window and it will be placed in objects, look at the very end of objects if it is not there then contact ganz
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Old 01-20-2012, 08:05 AM   #7
danzkinz
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Default Re: My Love Dino Didn't Recieve It's PSI!

This is not the first time this has happened to me and others. Problem for us is that we are in the UK and can't call them for free so adds more expense on top of buying the pet.

As for the "Special Computer" that sorts out the gift boxes etc I have searched the web and found a picture of it:

Click the image to open in full size.

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Old 01-20-2012, 08:38 AM   #8
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Default Re: My Love Dino Didn't Recieve It's PSI!

danzkinz: a rainbow, really? LOL xD



And UPDATE: I checked again this morning, it is now there. Must have just been a glitch, fixed this morning. Thank you all for your attention to my thread
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Old 01-20-2012, 09:04 AM   #9
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Default Re: My Love Dino Didn't Recieve It's PSI!

View Post Originally Posted by yeahdudes
danzkinz: a rainbow, really? LOL xD
I jest about the ZX Spectrum being their computer. Their computer is way slower than that! They need to upgrade

Glad you got it sorted
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Old 01-20-2012, 09:12 AM   #10
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Default Re: My Love Dino Didn't Recieve It's PSI!

View Post Originally Posted by danzkinz
I jest about the ZX Spectrum being their computer. Their computer is way slower than that! They need to upgrade

Glad you got it sorted

I figured..... LOL


And thank you
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