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Okay, so I got my present and everything, but when it opened it, all it had was my welcome balloon, a super bed box, and an exclusive chocolate zangoz fountain! No PSI (or PSF)! I went to the "contact us" section of WW, and did this:
I picked the category "Adoption," and then I picked "What do I do if my pet didn't receive their adoption present?"
I then immediately received this letter:
You asked what you should do if you didn't get your adoption present.
We have a special computer that makes sure every user who adopts a new Webkinz pet gets their Webkinz pet's special present. Please check your dock for your present.
We hope this helps.
- Your furry friends at Webkinz World
P.S. Check out the Webkinz Guide for everything you need to know about Webkinz World."
But it wasn't in my dock, it was no where! I logged out and back in multiple times, what do I do? Call Ganz? Thanks!
Last edited by yeahdudes; 01-20-2012 at 08:41 AM..
I suggest calling ganz.
Its the best and easiest way to get a direct answer from them.
Their number along with other contact methods can be found here: Contact Ganz - Webkinz Insider Wiki
The only drawback is that you must be 18 or older to speak with a representative.
I hope all gets sorted out.
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