Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 10-05-2009, 07:54 AM   #21
Kafeebunny
Gift Guru
 
Kayfookey's Avatar
Kayfookey is a wise owlKayfookey is a wise owlKayfookey is a wise owlKayfookey is a wise owl
Kayfookey is a wise owlKayfookey is a wise owl

Default Re: My items are missing

I'm hoping that Ganz is scheduling a big maintence where they will fix all this and add KinzVille Park.

Well, good luck!
Kayfookey is offline Female
Sponsored Links
Old 10-05-2009, 07:57 AM   #22
sunni49 and sunnidaz
Webkinz :)
 
sunnidazes's Avatar
sunnidazes has a spectacular aura aboutsunnidazes has a spectacular aura about

Default Re: My items are missing

Whew, I wondered what was up. On one of my accounts, all of my items, except for 9 of them are missing, friend's list is gone. My niece sent me a gift, and when I opened it the items did not appear in my dock. This happened last night and it is still that way. My other account appears fine.

sunnidazes
sunnidazes is offline Female
Old 10-05-2009, 09:57 AM   #23
Webkinz :)
 
ladycop67's Avatar
ladycop67 is a glorious beacon of lightladycop67 is a glorious beacon of lightladycop67 is a glorious beacon of light

Default Re: My items are missing

This problem started to occur yesterday around 3:00 p.m. and my account is still acting up today, but my daughters account is fine.
In another post someone said how to find what server you are on and I can not locate that.

Yes I put a peppermint pup in on Thursday.

Last edited by ladycop67; 10-05-2009 at 09:59 AM..
ladycop67 is offline Female
Old 10-05-2009, 10:07 AM   #24
BCGranny
Webkinz :)
 
BCGranny's Avatar
BCGranny is on a distinguished road

Default Re: My items are missing

Ganz is aware of all of this and it is an issue they are working on. I know it is annoying, but it is not life threatening.
I have 5 accounts (3 North American accounts, 1 Asian, 1 Euro) and only having issues in one NA Account.
I too cannot get anywhere and haven't since yesterday afternoon. Mostly I just get to the green screen. Cleaned my cache, tried logging in again and again. When I do get on, I have nothing in my dock, all my gems are missing, I cannot garden or do my dailies and then I get booted off. Give Ganz an opportunity to fix the issue. I believe it must just be a server issue.
BCGranny is offline Female
Old 10-05-2009, 10:34 AM   #25
marnabear
Webkinz :)
 
marnabear's Avatar
marnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicness
marnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicnessmarnabear is epic beyond epicness

WI Subscriber
Default Re: My items are missing

View Post Originally Posted by Kayfookey
I'm hoping that Ganz is scheduling a big maintence where they will fix all this and add KinzVille Park.

Well, good luck!
They need to fix all these problems before they even think about adding Kinzville Park.
marnabear is offline Female
Old 10-05-2009, 11:35 AM   #26
Webkinz :)
 
AuntSissy's Avatar
AuntSissy is on a distinguished road

Default Re: My items are missing

I called Ganz and they are aware of the problem and working on it. They did not seem to want any of my account info. Hope I get all my stuff back!
AuntSissy is offline
Old 10-05-2009, 01:17 PM   #27
aces
Guest

Default Re: My items are missing

Hi. I just phoned Ganz because my issues from yesterday (not being able to log on, things to do menu stuck when I could get on, gems all gone, showing me as a first time member when trying to log into my room ...) have not cleared themselves up on their own.

They did take all my account info, she logged on and saw what I was talking about and said she would forward my information. She did mention the server my account is on is having trouble and to check back periodically. But then she told me it won't be until the end of the week that I should begin checking because it won't be fixed before then.

I am not sure if this helps but I thought to post my experience because I usually do wait - and never have phoned them before (I have only been on Webkinz a year though) - but because she did not act like she knew this was an issue I am thinking maybe those having trouble ought to let them know?

I don't know, and am in no way qualified to make a suggestion, but thought I'd share.
Old 10-05-2009, 01:21 PM   #28
Seatrout
Webkinz :)
 
StyleQueenCara's Avatar
StyleQueenCara is a splendid one to beholdStyleQueenCara is a splendid one to beholdStyleQueenCara is a splendid one to beholdStyleQueenCara is a splendid one to behold

Default Re: My items are missing

I think I would call Ganz, it is no fair if all your precious items have disappeared from your dock!
Sorry about what happened.....I hope your items will come back to your dock soon...
StyleQueenCara is offline Female
Old 10-05-2009, 02:48 PM   #29
sara77elaine
Webkinz :)
 
sara77elaine's Avatar
sara77elaine has a spectacular aura aboutsara77elaine has a spectacular aura about

Default Re: My items are missing

View Post Originally Posted by BCGranny
Ganz is aware of all of this and it is an issue they are working on. I know it is annoying, but it is not life threatening.
I have 5 accounts (3 North American accounts, 1 Asian, 1 Euro) and only having issues in one NA Account.
I too cannot get anywhere and haven't since yesterday afternoon. Mostly I just get to the green screen. Cleaned my cache, tried logging in again and again. When I do get on, I have nothing in my dock, all my gems are missing, I cannot garden or do my dailies and then I get booted off. Give Ganz an opportunity to fix the issue. I believe it must just be a server issue.
I think I would be in a complete panic. For those experiencing this & only having one account it must be extremely frustrating. Some issues I had in the past took weeks to fix. Hope that isn't the case & this is fixed quickly.
Sara
sara77elaine is offline Female
Old 10-05-2009, 03:42 PM   #30
Webkinz :)
 
ladycop67's Avatar
ladycop67 is a glorious beacon of lightladycop67 is a glorious beacon of lightladycop67 is a glorious beacon of light

Default Re: My items are missing

It appears that what ever the problem was maybe fixed. I just signed on webkinz and it looks like most things are back in working order, so I'll keep my fingers crossed.
ladycop67 is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 02:05 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts