Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
somebody please help, when i remakeovered a room and gobors lab trophy and a bunch of plants got stuck, I've went back everyday to check but, it is still there! Also There is so many things stuck, I can't use that room!
I had a problem like that before (about 10 items that were stuck) and I got the customer support at Ganz to fix it. This is what I did:
Click on the "Customer Support" link on the log-in page,
Click on the "I have Something Stuck" link,
Click on the "I have an Item Stuck in the Room",
And fill out a form for each item that is stuck along with the other info. needed,
It took about 3 days for them to fix the problem.
Yes, contact Ganz with that "I have something stuck" form from the Customer Support/Help pages. They tend to respond to those (at least in my experience) much, much faster than other requests. Once I turned in a request and they fixed it--I kid you not!--in a couple of hours.
Yes it is the same. Have you tryed to move it yet? If you can walk over them you usually can not move them. about 70% of the time if I move one or two of the animated items out of the room and come back it will let me move things again and they become unstuck. Most recently in my storage room there was a globe that I accedentaly put on top of a frozen google ice sculpture. it took forever for that room to load, most of the time it would lock up. Then I moved everything I could out. Logged out and then back in. When I came back one of the items I forgot was in there appeared. When I removed it everything became unstuck. Good Luck!
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.