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Old 08-04-2008, 07:15 AM   #1
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Default Unanswered: My Goldfish didnt get a underwater room

Hi,
I registered my goldfish today and that made 24 webbies in that account. I didnt get an underwater room so I bought a room for $1000 and it still didnt appear. What can I do? I thought you automatically got a room with the fish webkinz.
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Old 08-04-2008, 07:20 AM   #2
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Default Re: My Goldfish didnt get a underwater room

I could be wrong but I thought that it said if it was one of your first 10 then you could get an underwater room. That's why I didn't get one. I hope I'm wrong 'coz I think they are cute and an underwater room would be sooooo cool!
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Old 08-04-2008, 07:26 AM   #3
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Default Re: My Goldfish didnt get a underwater room

You should have that room available to purchase. Go and look at the wallpaper and floors and see if the underwater room is available since it is not one of your first 10 pets.
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Old 08-04-2008, 07:28 AM   #4
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Default Re: My Goldfish didnt get a underwater room

You will be able to buy one... We have well over the 10 so we didn't get the room, but you just go to buy a room and you will have the option of a water room They are a large room and 1000kc..
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Old 08-04-2008, 10:29 AM   #5
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Default Re: My Goldfish didnt get a underwater room

I adopted my Goldfish and Manatee on Friday, since these were my 25 and 26th pets I did not get the underwater room. However when you go to buy a room after you have adopted an underwater pet there is now a new option under buy a room, not only do you have the choice to buy a small room, medium room, large room or outdoor yard, I now had the option to purchase the underwater room. I was allowed to pick where I wanted to locate this room.


My grandson adopted his Manatee on Saturday and since this was his 8th pet, the manatee's room automatically was an underwater room. We did not get a choice it just added the underwater room as any new pets (First 10) would be added. He did not get the choice to say where he wanted to locate this room.

Hope this helps
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Old 08-04-2008, 10:32 AM   #6
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Default Re: My Goldfish didnt get a underwater room

If you bought the room and it did not appear on your account you should contact Ganz customer service. They should be able to correct that for you.
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Old 08-04-2008, 10:32 AM   #7
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Default Re: My Goldfish didnt get a underwater room

it said in the newspaper that you would get an underwater room free if it was one of your first 10 pets
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Old 08-04-2008, 10:33 AM   #8
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Default Re: My Goldfish didnt get a underwater room

View Post Originally Posted by suzzie621
Hi,
I registered my goldfish today and that made 24 webbies in that account. I didnt get an underwater room so I bought a room for $1000 and it still didnt appear. What can I do? I thought you automatically got a room with the fish webkinz.
YOu probably have to purchase it. Like the second or third poster said, you get it when it is one of your first 10 webbies.
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Old 08-04-2008, 11:24 AM   #9
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Unhappy Re: My Goldfish didnt get a underwater room

Well I Wood Contact Ganz Becuse It Is A Wast Of Money To Buy A Goldfish/mantee And Not Get A Under Water Room!!!
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Old 08-04-2008, 11:34 AM   #10
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Default Re: My Goldfish didnt get a underwater room

There should be an option to purchase an underwater room, instead of the normal rooms. If you do not have this option, contact Ganz.
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