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Old 12-31-2007, 01:55 PM   #1
sushiroxs
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Default Unanswered: Re: My exclusive items are gone!

View Post Originally Posted by JCsMom
I have had this problem for a while now everytime my son registers a new pet he is suddenly logged out and when we return his exclusive items go missing. I have complained numerous times and only one time did they do something about it.


Now this is the cake topper. We registered a few pets and now there are 10 items gone. I am so aggrivated I don't know what to do I have sent countless emails I feel like I am being ripped off.

Here is all the missing items

1. Circle of Friends Topiary
2. Magic Carpet
3. Rainbow Coffee Table
4. Ribbons and Bows Tree
5. Webkinz Dragster
6. Exquisite Egyptian Obelisk
7. Classic Christmas Tree
8. Trading Card Dinning Table
9. Gold Safe
10. Dog Paw table (beagle)

Contact the ganz or renew your account that is what i did!!!!!!
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Old 12-31-2007, 01:57 PM   #2
loveislove
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Default Re: My exclusive items are gone!

Ganz is getting to the point where they're helpless. There are so many people and glitches galore. They probably get 1,000 E-mails a day saying " Our stuff is gone/My pet won't appear/ This isn't my account/ It won't let me log on/ etc. There's too many members that they can't control the glitches. it's most definately a glitch as well.
Old 12-31-2007, 02:04 PM   #3
Megan1011
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Default Re: My exclusive items are gone!

it might be a glitch. if so, just log out for a few days. Has he put them in his room? I had this happen to me before and you just have to wait a few days. emailing Ganz so many times won't do anything, they are recieving numerous ones because the site keeps having problems. Just wiat a few days. they are sure to appear!
Old 12-31-2007, 02:29 PM   #4
Jen9804
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Default Re: My exclusive items are gone!

Have you tried calling ganz? I know I saw their customer service number posted on one of the threads in the past week. Sometimes it helps to talk to a person.

Incidently, My son had 3 items taken from him too. It does always seem to be the rares! We stayed off his account for a couple of days, while WW was working on glitches. Nothing has gone missing since.

I feel for you. I know that missing rares is discouraging. Let us know how it turns out.

BTW, I think I have an extra TC dining room table. What's your Webkinz Id? I will send it to you if I do.
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Old 12-31-2007, 04:17 PM   #5
hi:)
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Default Re: My exclusive items are gone!

contact ganz orjust wait to see if they come back

---------- brownpig added 0 Minutes and 23 Seconds later ----------

does anyone know ur password?

Last edited by brownpig; 12-31-2007 at 04:17 PM.. Reason: Automerged Doublepost
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Old 12-31-2007, 04:32 PM   #6
66soccer66
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Default Re: My exclusive items are gone!

omg this happened to me i lost 1.puppy patroler 2.air plane 3. go kart 4. reindeer sleigh
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Old 12-31-2007, 04:44 PM   #7
Huskfan
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Default Re: My exclusive items are gone!

I know how you feel I lost my KinzCash coin when I adopted my Polar Bear. I went to sell it at the W shop and right when I pressed Sell, Webkinz logged me off and I ended up losing my coin.It didn't give me my thousand KC for it either.
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