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Old 11-05-2007, 06:57 PM   #11
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Default Re: My daughter's account was hacked into :(

You brightened my daughter's day - little did you know her last adpotion was a polar bear and he had an empty fridge! Thank you!
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Old 11-05-2007, 08:06 PM   #12
metals1996
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Default Re: My daughter's account was hacked into :(

Hackers are soo rude and mean. I hope every thing will work out with ganz and You.
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Old 11-05-2007, 09:19 PM   #13
Geekdude
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Default Re: My daughter's account was hacked into :(

Man, that would kill me! I will try to also contact Ganz and write to them! Man, that gets me angry! Please accept my friend's request, but I need your Webkinz World name, if you want to even give it to me, and I can see why if you don't, and I will let you have an item or two for regards. I HOPE Ganz does a background check or something and try to find out that did this. If you have any more questions or need help, please feel free to PM me!
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Old 11-06-2007, 08:05 AM   #14
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Default Re: My daughter's account was hacked into :(

I received a phone call back from Ganz. We were able to pinpoint exactly when the account was compromised with the log in times and then saw who the items were sent to - they can tell you the username and first name of the person(s) who received kinzpost from your account in a given day. Unfortunately one of the names seemed familiar - it was a friend of my daughter's best friend. She had gotten bored and guessed their way into my daughter's account (and a couple of others as well) - no it wasn't the most secure password (I didn't think it was that easy either), but she is only *age edited* so I didn't give her the make a very difficult password speech with all the odd characters. I have now.

The rare items are gone for good...it will take months for them to come up again in the curio shop, but we will find them eventually and I will work with her and her Dad to get her the kinzcash to get them when they do. I really wish Ganz would be willing to restore them to her account, but they will not. I do appreciate the time though they spent with me figuring out who did this and when. What makes me sick is the friendships that are damaged from this and may never recover. Apologies never fix the lost trust. All because the one girl wanted some extra kinzcash.......

Please do not post the age of anyone under 18.
Thanks,
UPpies

Last edited by Uppies; 11-06-2007 at 10:11 AM..
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Old 11-06-2007, 08:41 AM   #15
Skittles56
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Default Re: My daughter's account was hacked into :(

don't worry you Are not the only one it happened to me

Change your password to something hard. Write the password down somewhere and hide it. Do the same with secret codes
Old 11-06-2007, 08:46 AM   #16
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Default Re: My daughter's account was hacked into :(

My daughter's friends account was also hacked. Apparently, somebody had one of her codes. Webkinz allowed her to change her username. She has to keep in private since somebody has one of her codes and can still change her password. It's pretty sad when you allow somebody in your house and they steal from you.
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Old 11-06-2007, 09:01 AM   #17
xgoodtimes1994x
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Default Re: My daughter's account was hacked into :(

Aw, i'm sooooo terribly sorry about that! Your poor little daughter
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Old 11-06-2007, 09:03 AM   #18
aberx3qt
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Default Re: My daughter's account was hacked into :(

that is terrible people sometimes have no idea what they are doing and what they are doing can hurt other people
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Old 11-06-2007, 09:05 AM   #19
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Default Re: My daughter's account was hacked into :(

I'm soooooo sorry that this is happenening to you, Bonnnie! Try changing the password and keep the secret codes safe just to be sure!
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Old 11-06-2007, 09:16 AM   #20
extrememomof2
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Default Re: My daughter's account was hacked into :(

I am so sorry to hear this. What a hard lesson for a *age edited* year old to learn. I have a *age edited* year old and I get her to change her password frequently. We have a place where we write it down in case she forgets. I am just glad Ganz was able to trace it back for you. I am not so sure that I would not have a talk with the other Mom. If I was the other Mom I would certainly like to know that my child had been in someone else's account without their permission. I think that your child should not be the only one to learn a lesson from this. I wouldn't make a big deal about it with the other Mom, but I do feel like this is something that is important enough (life lesson) to atleast mention it to her.

Please do not post the ages of anyone under 18.
Thanks
UPpies

Last edited by Uppies; 11-06-2007 at 10:10 AM..
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