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Old 08-10-2007, 09:22 PM   #1
Gifted
 
tupelohunny19's Avatar
tupelohunny19 is a jewel in the roughtupelohunny19 is a jewel in the rough

Default Unanswered: My Crown of Wonder is Missing

I went to my dock to put my Crown of Wonder on my Black Bear with his new striped shirt and it was gone.....I know it was there before the new layout and I have been so busy trying to get into all my rooms that were locked that I didn't notice it until today. I am sick, it took 6 and 1/2 months to collect all those gem, 3 months alone for the last 2 gems and now it's GONE! No one knows my password but I changed it anyway. Has anyone else ever had this happen? Will WW do anything to make this right? Can they track missing items? I have sent an e-mail but won't hold my breath waiting for a response from them. Thank you for any input you can give me.
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Old 08-10-2007, 09:30 PM   #2
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Katz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to behold

Default Re: My Crown of Wonder is Missing

In the past when I have contacted them they will not return any items, they will only return kinz cash if there was a problem. Have you tried getting all your items from storage? Did you try rebooting?

Good luck! I really hope you get it back.. I know how I would feel if mine went missing!
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Old 08-10-2007, 10:20 PM   #3
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Default Re: My Crown of Wonder is Missing

I would cry if I lost one of mine. Look to see if any of your other pets are wearing it, storage, if nothing shows up, then I would contact Ganz
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Old 08-10-2007, 10:21 PM   #4
Bandie
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Default Re: My Crown of Wonder is Missing

I've had hats disappear off my webkinz before, and like a couple days later, they'd reappear.....it was weird, but i didn't care so much because it was only like the snowboarding toque......but if it doesn't pop up soon, I'd contact ganz......
Old 08-11-2007, 06:34 AM   #5
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tupelohunny19 is a jewel in the roughtupelohunny19 is a jewel in the rough

Default Re: My Crown of Wonder is Missing

I was contacted via e-mail last night from Ganz. I recieved the standard form letter, don't give out your password(didn't), although they SOMETIMES have glitches, they are rare and they aren't responsible for lost items.....blah blah,blah. Bottom line is that my Crown is gone and I'm not getting it back. This has really soured my opinion of Ganz and how they operate their site. I am sure they could track any items leaving my dock via Kinz Post and the would eliminate they stolen item theory. Alas, since THEY aren't responsible for missing items due to glitches, they get themselves off the hook there too.
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View Post Originally Posted by Katz
In the past when I have contacted them they will not return any items, they will only return kinz cash if there was a problem. Have you tried getting all your items from storage? Did you try rebooting?

Good luck! I really hope you get it back.. I know how I would feel if mine went missing!
Thank you for your concern and yes, I checked everywhere. It's gone

Last edited by tupelohunny19; 08-11-2007 at 06:36 AM.. Reason: Automerged Doublepost
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Old 08-11-2007, 07:00 AM   #6
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Default Re: My Crown of Wonder is Missing

Im so sorry that your crown of wonder is missing I haven't gotten one yet , but I know how I would feel if I had one and then lost it. I have had items dissapear then re appear ( only items from the w-shop though) Maybe that will happen? Im sorry that Ganz won't do anything, If there is anything i can do to make you feel better let me know!
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