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Old 10-21-2007, 05:07 PM   #1
ally926
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Angry Unanswered: My Crown of Wonder is Missing!

Okay, I was trying to put my crown of wonder in storage and when i had it in my hand I was logged out. When I logged back in, it was gone! I just got that yesterday! Does anybody know an email address for Ganz because I couldn't find one!
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Old 10-21-2007, 05:08 PM   #2
hemorgan
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Default Re: My Crown of Wonder is Missing!

support@webkinz.com
Old 10-21-2007, 05:09 PM   #3
ally926
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Default Re: My Crown of Wonder is Missing!

thanks so much! Where did you find that?
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Old 10-21-2007, 05:10 PM   #4
hemorgan
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Default Re: My Crown of Wonder is Missing!

I had to e-mail it at one time! It took about 4 days for them to e-mail me back! Hope they take care of it! You could also call the 1-800 number but i don't know what that is!
Old 10-21-2007, 05:12 PM   #5
ally926
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Default Re: My Crown of Wonder is Missing!

thanks so much! Thanks point for you!
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Old 10-21-2007, 05:13 PM   #6
hemorgan
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Default Re: My Crown of Wonder is Missing!

Oh! thank you! i will give you a rep point also!
Old 10-21-2007, 05:42 PM   #7
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Default Re: My Crown of Wonder is Missing!

Wait a sec before you email....I was missing my crown too. Just log
out then back in again...my crown was there.
Also, phoning is better than email as to response from Ganz.
The nbr is 1-866-932-5469

Last edited by Gingerly; 10-21-2007 at 05:54 PM.. Reason: computer problems again!
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Old 10-21-2007, 05:56 PM   #8
hemorgan
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Default Re: My Crown of Wonder is Missing!

o...well i guess just do what she said! Or you could do both!
Old 10-21-2007, 07:56 PM   #9
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Default Re: My Crown of Wonder is Missing!

that same exact thing happened to my brother as well!
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