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Old 12-03-2007, 01:42 PM   #1
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Default Unanswered: My couch just disappeared!

I was moving it and POOF, it just disappeared. It's not in my dock and it's not in any of my rooms. Ganz Customer Support says it's impossible for something to just disappear, but it did. Am I completely out of luck?

Guess I should be glad it's something replaceable and not an exclusive or rare item.

:gr:
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Old 12-03-2007, 01:47 PM   #2
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Default Re: My couch just disappeared!

Hmm did it log you out when it happened? That's happend to other members.... including myself. Hope it all works out for you!
soccerluver101
PS when I first read this title I though it said My Cousin it gone! lol
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Old 12-03-2007, 02:07 PM   #3
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Default Re: My couch just disappeared!

View Post Originally Posted by soccerluver101
Hmm did it log you out when it happened? That's happend to other members.... including myself. Hope it all works out for you!
soccerluver101
PS when I first read this title I though it said My Cousin it gone! lol
Nope, didn't log me out, I picked up the couch and it just disappeared. Frustrating!!

:gr:
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Old 12-03-2007, 02:53 PM   #4
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Default Re: My couch just disappeared!

Aww....That's such a shame that happened
to you.
Did you try logging out then back in?
I really hope it appears again!
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Old 12-04-2007, 05:36 PM   #5
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Default Re: My couch just disappeared!

View Post Originally Posted by Gingerlytoo
Aww....That's such a shame that happened
to you.
Did you try logging out then back in?
I really hope it appears again!
Yes, it was back when I logged in today, yay! Thanks for mentioning this, I'll try logging out/in if it ever happens again.

:gr:
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Old 12-05-2007, 03:56 PM   #6
juliaandella
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Default Re: My couch just disappeared!

Yep, this IS possible. I've had items disappear many, many times...good news is they've always reappeared soon enough.
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Old 12-06-2007, 12:54 AM   #7
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Default Re: My couch just disappeared!

I hope they do reappear because I was just looking at all my stuff in my dock- even wrote all the items down so I could get an idea of what I have and start deciding about making some new rooms to put them in- and poof- I got disconnected and when I immediately (within seconds) logged back in- almost all of it was gone!
Webkinz tries to say someone gets your stuff and it can only happen if you give a password out but they won't admit it happens if they log you out. There is no way that someone got in my account. I just changed the password yesterday and not a soul even knows it! Not even my parents! i change it often too and I logged right back in so someone else didn't change it. There isn't anyway they could send that many items off to someone else that fast (like 3 seconds to log back in) anyway!
I just lost the guitar that came with my alvin
ice cold toybox
baseball toy box
monkey poster
quizzy TCG poster
funky girl sandwich maker
rainbow flowers
class clock
coloring book
farming game
daisy patch
cat playground

all that was gone immediately when I was logged out (said couldn't connect with webkinz and logged me out) and logged right back in.
I tried logging out and back in- it's still all gone.
that's a lot of stuff to lose all the sudden I'm so upset!
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