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Old 02-03-2010, 11:43 AM   #1
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Default Answered: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

My computer is not showing the new space theme or the new exclusives. It is still showing the new kids theme under new items and all of the retired exclusives.

I have cleared my cache several times. Restarted the computer, completely shut down the computer and rebooted and even uninstalled adobe flash and reinstalled it.

Still won't show the new stuff.

It is this computer, my laptop does show the new stuff but I need to get it up on this computer (main computer for the house, particularly for my girls).

So, what else can I try?
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Best Answer - Posted by Dixiecup
View Post Originally Posted by webfamily
I have never had this problem before and I don't even usually have to clear my cache for the updates to be there.

I can see the new newspaper as well.

This problem is on my vista computer, what are you guys all on?

I did windows update and it is now trying to update to service pack 2 but said it would take over an hour. I'm not sure what else to do.

This laptop is windows 7 and has no problem. Think I'll go boot up the old slow windows xp and see if it works there.
Ok...that means you ALL have the NEW clear cache method that preserves your favorite links. YOu have to go in there and disable that, click this so that it is NOT selected. Then clear your cache. You will discover that it works after that. It is just hanging on to an old link
Click the image to open in full size.
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Old 02-03-2010, 12:05 PM   #2
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

hi there not showing up on my new laptop either it is wierd
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Old 02-03-2010, 12:11 PM   #3
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

I can't see them either and have done everything you have, the good thing about it though, I wished for a Wpond which I didn't have now that it is retired.
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Old 02-03-2010, 12:18 PM   #4
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

nothing is showing up on mine either and i've done evrything also SOMEBODY PLEASE HELP US!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old 02-03-2010, 12:33 PM   #5
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

its not showing up on mine either
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Old 02-03-2010, 12:38 PM   #6
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

I don't see them either. I find that after an update and a promise of new stuff, they don't show up for a few days. I see the promos on the Newspaper page, but they aren't there yet.
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Old 02-03-2010, 12:43 PM   #7
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

View Post Originally Posted by jemkinz
I don't see them either. I find that after an update and a promise of new stuff, they don't show up for a few days. I see the promos on the Newspaper page, but they aren't there yet.
I have never had this problem before and I don't even usually have to clear my cache for the updates to be there.

I can see the new newspaper as well.

This problem is on my vista computer, what are you guys all on?

I did windows update and it is now trying to update to service pack 2 but said it would take over an hour. I'm not sure what else to do.

This laptop is windows 7 and has no problem. Think I'll go boot up the old slow windows xp and see if it works there.
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Old 02-03-2010, 12:46 PM   #8
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

I had the same problem. Here is what I did: I went to my home page and then emptied my cache, shut down my browser, then restarted my computer. i can see everything now. I am on a mac.
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Old 02-03-2010, 12:50 PM   #9
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

Glad to see this thread. I wondered if I was the only one. But I will add that I did see the new items briefly. In fact, I am pretty sure I bought the space thing that sticks on the wall, but then when I logged back in it was not in my dock and it was after that second log in that I could not see the new items.

It appears though that I was given back my kinzcash.

Maybe the items are not really ready yet. I suspect as someone said above that the new items will be in the W shop in a few days.
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Old 02-03-2010, 12:55 PM   #10
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Default Re: My computer is not showing updates. I have cleared my cache but still won't show new theme or exclusives.

View Post Originally Posted by webfamily
I have never had this problem before and I don't even usually have to clear my cache for the updates to be there.

I can see the new newspaper as well.

This problem is on my vista computer, what are you guys all on?

I did windows update and it is now trying to update to service pack 2 but said it would take over an hour. I'm not sure what else to do.

This laptop is windows 7 and has no problem. Think I'll go boot up the old slow windows xp and see if it works there.
I am using Vista and it's updated on all of my accounts which are on different servers. I would suggest if you have at least 10 tokens in the wish factory that you go grab an old retired exclusive while you can still get them! The new ones will be around for a while CJ
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