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Old 05-04-2010, 06:26 PM   #1
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Default Unanswered: My Chipette Costume Disappeared!!

I logged onto Webkinz today to discover my pink Chipette costume (won from Webkinz INsider) is GONE! Completely gone. My dog is not wearing it, it's not in my inventory or any of my closets. What should I do? Has anyone else experienced this???
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Old 05-04-2010, 06:30 PM   #2
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Default Re: My Chipette Costume Disappeared!!

I'm sorry you can't find your outfit. I just checked and mine is still on my pet. Did you check all of your dress my pet tabs?
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Old 05-05-2010, 09:23 AM   #3
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Default Re: My Chipette Costume Disappeared!!

Sorry that happened to you In the past, I've seen people recommend filling out the "I have something lost" form and then when it asks for the room to put "any" or "all" and then if the outfit is still on your account but hidden, it should be put back into your dock. Good luck
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Old 05-05-2010, 09:35 AM   #4
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Default Re: My Chipette Costume Disappeared!!

I suggest that you reboot your machine then log back into WW. It will probably be there. Sometime items don't load properly the first login. I have that happen often.
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Old 05-05-2010, 09:39 AM   #5
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Default Re: My Chipette Costume Disappeared!!

I have seen some people post that certain pets have clothes disappear on them. The clothing is there, it is just invisable. Try calling Ganz and see if they can help. They are very nice, and maybe there is some way they can see if it is on your account. Try putting your pet in the "dress my pet" option, and see if the outfit shows up in the dress box.
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Old 05-05-2010, 01:57 PM   #6
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Default Re: My Chipette Costume Disappeared!!

If your pet was wearing it and it disappeard....try putting different closthes on them and it may then show backup in your inventory bar.
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Old 05-05-2010, 02:09 PM   #7
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Default Re: My Chipette Costume Disappeared!!

A lot of the eStore pets have problems with clothing, but if you have tried all of the other suggestions, then call Ganz - they can tell if the outfit is logged into the account

The number is 1.866.932.5469

Good luck, I hope they can find it for you.
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