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Old 10-21-2008, 08:15 PM   #1
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Default Unanswered: My Chihuahua got stuck in a doorway

Hi WebkinzInsider,

Yet today, I saw my Chihuahua getting stuck in a doorway! Webkinz froze that in like 2 hours! How will I get my Chihuahua :chi:Hannah to be walking again? Help! Also, ebkinz orld is :husky:F:gecko:U:cmunk:N!
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Old 10-21-2008, 08:16 PM   #2
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Default Re: My Chihuahua got stuck in a doorway

Go to your map and jump to another room.
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Old 10-21-2008, 08:17 PM   #3
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Default Re: My Chihuahua got stuck in a doorway

I just went to my account and it still the same!
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Old 10-21-2008, 08:20 PM   #4
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Default Re: My Chihuahua got stuck in a doorway

You could try to log out, clear your cache, then log back in again. If that doesn't work, you can go to the customer support and find the place where you send in a form that says you pet is stuck here.
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Old 10-21-2008, 08:49 PM   #5
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Default Re: My Chihuahua got stuck in a doorway

Really sorry to hear that! That happened to me also. All I did was use the map to JUMP to another room
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Old 10-21-2008, 08:57 PM   #6
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Default Re: My Chihuahua got stuck in a doorway

View Post Originally Posted by chilloutv1
You could try to log out, clear your cache, then log back in again. If that doesn't work, you can go to the customer support and find the place where you send in a form that says you pet is stuck here.
I think this sounds like a good idea. One of my pets was stuck the other day, and I just signed in and jumped him into a different room, and that worked. Clearing your cache/temporary internet files/cookies all work well to solve problems, too. Good luck!
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Old 10-21-2008, 09:09 PM   #7
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Default Re: My Chihuahua got stuck in a doorway

Well, like many people on this thread have said, got to your map and jump to a different room. But if that doesn't work log out, then log back in.
If that doesn't work, go to this website: http://customerservice.webkinz.com/cs/us_en/ss.php
Fill out the form then Ganz will get your webkinz unstuck.

Good Luck Hannah the Chihuahua!

Last edited by OceanBluue; 10-21-2008 at 09:09 PM.. Reason: I needed to add "Un"
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Old 10-21-2008, 09:38 PM   #8
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Default Re: My Chihuahua got stuck in a doorway

that's happened to me before...what you can do is switch pets (if you have another kinz) by using your my kinzcare (my pets)...then you jump to the room the pet is stuck in...make sure you have a vehicle in your dock, place it right at the doorway...then switch pets by either clicking on the pet or using the kinzcare menu again...it should switch, then jump into the vehicle...that should work.

If all this fails call this number 1-866-WEBKINZ Monday to Friday 9 to 5pm EST
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Old 10-25-2008, 07:07 AM   #9
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Default Re: My Chihuahua got stuck in a doorway

:chi:OK, my Chihuahua is now walking again!
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