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Old 04-02-2009, 06:26 PM   #11
Sheryl is wacky!
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Default Re: My Broken Code Shop

I have also been trying to put a code in for my first webkinz cares pet but I just get the please wait also. I was so excited to see what it was all about but now I'm just frustrated. At least I'm not alone.
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Old 04-02-2009, 06:58 PM   #12
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Default Re: My Broken Code Shop

We have been having problems since the weekend (Saturday evening) with one of our three accounts as well. We have been trying to enter a code for a clothing item and all we get is the "Please Wait ......" till the account times out for in-activity. The other two accounts took the codes for their items just fine.

I contacted Ganz, and they sent the response of "The problem has been addressed and fixed. Please contact us by reply if the problem continues." Well I sent a reply because it was not fixed and I have not heard anything more from them and I sent the reply a few days ago.

My kids really enjoy WW but (if I may vent a moment) get REALLY FRUSTRATED with all the stuff that keeps getting goofed up after they do updates.
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Old 04-03-2009, 07:09 AM   #13
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Default Re: My Broken Code Shop

I'm getting the same thing too. I cleared cache, and rebooted and still the 'please wait'.....
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Old 04-03-2009, 08:51 AM   #14
Sheryl is wacky!
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Default Re: My Broken Code Shop

It's not fixed on my account. As a matter of fact I have a lot of problems. What is the best way to contact Ganz?
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Old 04-03-2009, 10:12 AM   #15
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Default Re: My Broken Code Shop

Two of my accounts have the code shop glitch and one of my sister's accounts has it as well. The email response from Ganz was that they're aware of the glitch and are working on it. This has been "busted" for about a week now and its definately a Ganz issue and not my computer since we've tried on more than one computer to put the codes in. Hopefully, they'll resolve whatever the issue is soon but meanwhile I'm just thankful the whole site isn't down....
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Old 04-03-2009, 11:10 AM   #16
 
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Default Re: My Broken Code Shop

Yes, I am also having the problem on one of my accounts. Hope it gets fixed soon -- and glad to know I am not alone!

I was entering several codes for Series 3 and 4 trading cards. It hung up on one series 3 code. Most everything else works okay, but I'm holding off on entering other codes (including the new little tiara from the e-store.)
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Old 04-04-2009, 11:46 AM   #17
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Default Re: My Broken Code Shop

I checked today and am now able to enter all of my codes! I hope that all the other members of our webkinz family are able to do the same!

Good luck to you all and thanks for sharing.



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