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Old 07-11-2009, 01:06 PM   #1
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Angry Answered: My account's been bamboozled!

While I was adopting my jack russell, I noticed my pegasus couch, halloween 2007 bed and every rare item (except my egyptian chair) were sold! Also all my pets execpt for the jack russell were KINZNAPPED! I tried everything to get it back to normal but nothing worked! Please I need help! I'm begging you! :cry
slideonthesoap is offline Female
Best Answer - Posted by COWS4YOU
you will need to contact Ganz about this on Monday when they are open again.

Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 07-11-2009, 01:09 PM   #2
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Default Re: My account's been bamboozled!

call ganz on monday 1866webkinz and I hope you get your stuff back
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Old 07-11-2009, 01:14 PM   #3
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Default Re: My account's been bamboozled!

You should call Ganz. They could be able to find out the person who stole the items. Im so very sorry that it happened to you. I hope you get your items back
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Old 07-11-2009, 01:18 PM   #4
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Default Re: My account's been bamboozled!

Nobody can take your pets, so it's most likely you are experiencing a glitch. Try clearing private data (also known as clearing your cache), reloading the webkinz login page, and logging out and back in again. If none of this helps, then on Monday call Ganz (or have a parent call if you are underage). Your account may have gotten "stuck" while you were adopting your new pet. Good luck!
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Old 07-11-2009, 01:18 PM   #5
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Default Re: My account's been bamboozled!

Hello! I am sorry this has been happening.
Did he really sell the items? Check your friends list and see if you have a username on there that doesn't seem familar to you. He might have sended the items in kinzpost to his account.
Also, try to call ganz. There's a pretty good chance of them helping.
And see if your password is hard or not. If you told a friend your password. If it is easy, change it. He might come back.
You may have a glitch too. Just log out and back in, or clear your cache. If it is, they should be there.

Last edited by Dudeness; 07-11-2009 at 01:25 PM..
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Old 07-11-2009, 01:18 PM   #6
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Default Re: My account's been bamboozled!

I agree with everyone else call ganz in the morning, they will take care of it. And don't forget to change your password.
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Old 07-11-2009, 01:19 PM   #7
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Default Re: My account's been bamboozled!

You should definitely call Ganz, I'm sure they will be able to get all
your stuff back.

- Midnights Bliss
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Old 07-11-2009, 01:37 PM   #8
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Default Re: My account's been bamboozled!

View Post Originally Posted by Dudeness
Hello! I am sorry this has been happening.
Did he really sell the items? Check your friends list and see if you have a username on there that doesn't seem familar to you. He might have sended the items in kinzpost to his account.
Also, try to call ganz. There's a pretty good chance of them helping.
And see if your password is hard or not. If you told a friend your password. If it is easy, change it. He might come back.
You may have a glitch too. Just log out and back in, or clear your cache. If it is, they should be there.
Everytime I change my password the moment I log out and log in again, the "hacker" finds out the password. I'm so worried about my poor pets , only Flaky the collie came back.
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Old 07-11-2009, 01:47 PM   #9
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Default Re: My account's been bamboozled!

View Post Originally Posted by slideonthesoap
Everytime I change my password the moment I log out and log in again, the "hacker" finds out the password. I'm so worried about my poor pets , only Flaky the collie came back.
They must have one of your codes then, did you accidentally name one of your pets a code? I ahve seen it happen, if so, call ganz and they will change your pets name to a name rather it keeping it the code.
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Old 07-11-2009, 01:52 PM   #10
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Default Re: My account's been bamboozled!

View Post Originally Posted by slideonthesoap
Everytime I change my password the moment I log out and log in again, the "hacker" finds out the password. I'm so worried about my poor pets , only Flaky the collie came back.
change it to something diffuclt like callmetommy0256 u need something long and confusing! but not to confusing! u might want to call ganz on mon. asap! there could be a hacker though! ok i also have a quistion is anyone nearr u when u change the password??? maybe they gave it to someone and it wa passed to a hacker?? hope i helped u ttyl,jj8!
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