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Old 07-28-2009, 09:23 AM   #11
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Default Re: My Account Has Been Hacked Into D=

If they keep finding out your password, that means they know a secret code. Do you notice any new pets on your account? If there are any, call Ganz and have them removed immediately.
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Old 07-28-2009, 09:27 AM   #12
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Default Re: My Account Has Been Hacked Into D=

send an apple or something small and cheap to each person on your friend list the day the hacking occurs. if it says you can't send it to them (3 items per day limit) then you know s/he hacked you. delete person from friends list.
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Old 07-28-2009, 09:32 AM   #13
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Default Re: My Account Has Been Hacked Into D=

does anyone you know in real life have a secret code of yours?

they are likely the ones hacking on your account...

just keep changing your password. that's all you can do....
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Old 07-28-2009, 09:59 AM   #14
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Default Re: My Account Has Been Hacked Into D=

View Post Originally Posted by waddlewebkinz
Change your password every day. Also check your sent mail to see if it says you sent something to see who it is if they are sending your stuff to themselves. So sorry that happened to you! Hope this helps!
Unfortunately there is no way to check your sent mail. I think that Ganz should add this feature and have suggested it, but I think they need this suggestion from more people than me.

Call Ganz and tell them what has happened and maybe they will be able to help you. Since it is an extreme problem, try asking if they can change your user name for you. It sounds as though someone may have one of your pet codes.
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Old 07-28-2009, 10:24 AM   #15
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Default Re: My Account Has Been Hacked Into D=

Wow that is really sad that somebody would do something like that. Maybe you could call Ganz or change your password where there is a bunch of letters and numbers so that nobody would be able to guess at what it was. Do you know if anybody would've stolen any of your Webkinz tags from your house?
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Old 07-28-2009, 10:32 AM   #16
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Default Re: My Account Has Been Hacked Into D=

delete All freinds off your phone and if the hacker gets on maybe they will ad and forget to delete!! ssry this as ben happening
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Old 07-28-2009, 10:32 AM   #17
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Default Re: My Account Has Been Hacked Into D=

I suggest to call Ganz and change your password everytime you see something different in your account, I have some password ideas too!
PassWord Ideas:
Try using numbers you can remember like this! 123456
You can also mix-up A little and put a word you and 2 numbers you would remember, like this! 141414
If you can't remember your password, Try putting what you really like and Mix up a little, Example: IcieCream (Stands for IceCream)
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Old 07-28-2009, 10:35 AM   #18
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Default Re: My Account Has Been Hacked Into D=

Call ganz they can change the account name. Then don't tell anyone your new account name. They only do this for rare circumstances but this is one of the reasons.
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Old 07-28-2009, 10:39 AM   #19
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Exclamation Re: My Account Has Been Hacked Into D=

View Post Originally Posted by nicolee1978
please call ganz. if your changing your password and you havent givin anyone your pets secret codes then maybe they can help. remember all someone needs is your screen name and one of your secret codes to get a password into an account. so sorry this is happeneing to you

Yes, and hurry!
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Old 07-28-2009, 10:42 AM   #20
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Default Re: My Account Has Been Hacked Into D=

Call Ganz.
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