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Old 07-30-2008, 02:46 PM   #31
surfgal3
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Default Re: my account is gone!!what do i do???

yes i did call GANZ this morning but you actually have to leave a mesage. But the weird thing is ...it only seemed to happen to the people i know such as my firend & her brother, my sister, my sister;s friend, and my grandmother.

---------- surfgal3 added 1 Minutes and 44 Seconds later ----------

View Post Originally Posted by benyen
sorry but you arepretty upset sorry but your account is deleted
um excuse me what do u mean. y did u say that???

Last edited by surfgal3; 07-30-2008 at 02:46 PM.. Reason: Automerged Doublepost
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Old 07-30-2008, 02:51 PM   #32
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Default Re: my account is gone!!what do i do???

I have never known that to happen. How horrible! I really hope you can find an answer. Please keep us updated!! Inquiring minds want to know. Good luck to you!
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Old 07-30-2008, 03:07 PM   #33
Diabetes Awareness
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Default Re: my account is gone!!what do i do???

I'm sorry to hear about this. Could you please keep us posted and let us know what happens. Since you don't know why they did this, I'm worried that it could happen to other people. I'm sure that everybody would worry about that and nobody would want it to happen to them too.
Good Luck


:clyde::husky::rdr::el1:
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Old 07-30-2008, 03:11 PM   #34
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Default Re: my account is gone!!what do i do???

I would like an update to. This one I don't understand and I'm curious to know what happened.

A am assuming these people were on you kinzphone, Were all the people on your webkinz phone accounts closed?

Last edited by dpac5; 07-30-2008 at 03:23 PM..
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Old 07-30-2008, 03:37 PM   #35
Flablo
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Default Re: my account is gone!!what do i do???

Awww, I'm so sorry I hope Ganz gives you feedback. you should at least be ABLE to get an explanation, of what happened, and why. Its there responsibility also, to let you know why they closed your account. If they don't tell you, then Its basically suggjesting they closed It for the fun of It.
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Old 07-30-2008, 03:38 PM   #36
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Default Re: my account is gone!!what do i do???

I have read this over and over and am wondering if they have called Ganz to straighten it out. If you have done nothing wrong they owe you an explanation. Too much money is invested in these items to just have them cancelled. Please let us know. I know that with all the glitches perhaps they feel you did something and you need to get it sorted out. Good luck.
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Old 07-30-2008, 03:40 PM   #37
I'm a deep sea
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Default Re: my account is gone!!what do i do???

Terrible. Call and email Ganz explaining what happened and tell them that you would never violate the user aggreement, they should understand.
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Old 07-30-2008, 03:41 PM   #38
hey macarana!
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Default Re: my account is gone!!what do i do???

The best thing to do is call them again until someone picks up, then tell them why your acct has been closed and not sure what you did wrong
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Old 07-30-2008, 03:44 PM   #39
Amanda ♥
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Default Re: my account is gone!!what do i do???

Please call Ganz and let us know what you find out.

Good luck.

Amanda
Old 07-30-2008, 03:45 PM   #40
Tale as old as timeā™„
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Default Re: my account is gone!!what do i do???

I would contact Ganz if you don't think you did anything wrong.

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