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Old 08-12-2008, 04:34 PM   #1
furbyamy
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Question Unanswered: My Account Is All Messed Up

My account is all messed up. My actions are still missing. I also went in the Kinzville Academy today with the pet that is the highest levels, and it's showing the wrong stuff for that too.
Maybe that is causing the actions to be gone, but then it's showing if I go in the Stadium that I can still enter the pro ones. So, that part seems to be working, but everything else not there.
I tried writing to them already, but still nothing on what is happening.
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Old 08-12-2008, 04:37 PM   #2
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Default Re: My Account Is All Messed Up

For that I'd call them.. I have found that whenever I have an issue other than a Stuck Pet/Item... it is best to call.. If you are under 18 you will have to have a parent call...

When you get the automated person on the phone.. press "0" for the voice mail and leave a message..

I've called several times and most I received a call back the next day or day after
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Old 08-12-2008, 04:39 PM   #3
bffrule
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Default Re: My Account Is All Messed Up

i would call and email ganz
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Old 08-12-2008, 04:46 PM   #4
is smitchellicious
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Default Re: My Account Is All Messed Up

Oh dear! Yes, you should call 866/web-kinz or email at support@webkinz.com
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Old 08-12-2008, 07:03 PM   #5
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Default Re: My Account Is All Messed Up

Well I must say i am sorry this is happening to you. And second of all i do agree with everyone else i think i would contact webkinz and ask them to look into your problem.
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