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Old 06-12-2010, 11:33 AM   #1
Webkinz :)
 
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Exclamation Answered: Multiple Problems

We are having problems with many things in WW not working. Most jobs will not load right or load then stall & not do anything. Also Quick Draws all we get is the audio of quick draw then no ticket. Quizzy's Blast loads a blank target then nothing else and Recess also doesn't work. I have cleared cache , cookies, ran maintinence programs without sucess. Also messages to WW are no help either. Can someone here at WI help. WW is getting to be not fun.
greenjeans is offline Male
Best Answer - Posted by funkyc63
You're fine, because this happens to all of us at 1 time or another while in WW. If it works one time for you the next time it won't. I've even tried different browsers in an attempt to make the system run faster and to try to avoid the blank screens, long load time, and becoming frozen.

It's not you......it's them.
They have too much going on for their servers to handle ... so we pay the price.
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Old 06-12-2010, 11:40 AM   #2
pee queen
Webkinz :)
 
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webkinzro is an unparalleled talent
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Default Re: Multiple Problems

Many people have been having these problems.
Here's what i've found out to do-
Quick Draw-go to newspaper come back && try again.
Quizzy's darts-Log in and back out.

U can contact ganz about your problems through the contact us button on the newspaper under cummunal Callenge then hit comments and suggestions.

Hope I helped!
webkinzro is offline Female
Old 06-12-2010, 11:49 AM   #3
Webkinz :)
 
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Donation Level 3 
Default Re: Multiple Problems

Sorry you are having problems too! The Magic forest is also freezing, then it works but you don't the prize. Very frustrating especially considering the challenge for the weekend.

Hope your luck improves and things work for you soon!
mjsiowa is offline Female
Old 06-12-2010, 12:48 PM   #4
Harry S is a bunny!
Webkinz :)
 
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Default [langtitle=de]Re: Multiple Problems[/langtitle]

[lang=de]Sorry you are having problems! Try calling GANZ. 1-866-WEBKINZ[/lang]
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Old 06-12-2010, 01:07 PM   #5
BOOM!
Gifted
 
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Default Re: Multiple Problems

You know, everyone says this, but:
Try clearing your cache???
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Old 06-12-2010, 01:07 PM   #6
Make your own LUCK
Gift Guru
 
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funkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the rep

Default Re: Multiple Problems

You're fine, because this happens to all of us at 1 time or another while in WW. If it works one time for you the next time it won't. I've even tried different browsers in an attempt to make the system run faster and to try to avoid the blank screens, long load time, and becoming frozen.

It's not you......it's them.
They have too much going on for their servers to handle ... so we pay the price.
funkyc63 is offline Female
Old 06-12-2010, 01:09 PM   #7
Gift Guru
 
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Default Re: Multiple Problems

Just what Funky said
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Old 06-12-2010, 02:32 PM   #8
Sarah!
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Default Re: Multiple Problems

i had this problem to i clered my cahce..it helped a litle bitt.
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Old 06-12-2010, 05:48 PM   #9
Did you know? I'm a
Webkinz :)
 
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Default Re: Multiple Problems

1-866-WEBKINZ will be good to answer your questions. Or WebkinzSupport@ganz.com

Hope this Helps!
soccerstar1231 is offline Female
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