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Old 12-16-2010, 05:00 PM   #1
Lil Kinz
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Question Unanswered: Ms. Bev

Bought the Christmas gift Pack for me and grandson and does not open tree and ornament of 2009. Can anyone help thanks.
First time posting hope I did this right
9wyattman is offline Female
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Old 12-16-2010, 05:34 PM   #2
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Default Re: Ms. Bev

hmm, I've never gotten anything from estore.... You could try again, or contact Ganz
And yes, you did it right!

Why the title though?
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Old 12-16-2010, 05:37 PM   #3
ill PM
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Default Re: Ms. Bev

I think each Christmas gift pack is for a new tree for that year. I don't believe it adds on to trees in previous years. I hope that is what you mean.
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Old 12-16-2010, 05:48 PM   #4
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Default Re: Ms. Bev

If you're asking why the new christmas ornament pack you bought didn't appear on your tree, its because its a separate tree all its own.
At the estore it should have specified the year.
2009 Ornaments have their own tree and 2010 ornaments have their own tree.
Sadly, you can't mix the two.
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Old 12-16-2010, 07:15 PM   #5
Lil Kinz
9wyattman will become famous soon enough

Default Re: Ms. Bev

I ask me for a title so I just put my name.
I did not get the tree but I got the trellis and the snowman suit that was it. Is there something else I should do thank you for your help.
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Old 12-16-2010, 07:27 PM   #6
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Default Re: Ms. Bev

Are you referring to one of the Mystery Gift Stockings that you open from eStore gifts?
If so, the items in your stocking are given based on the size of stocking bought as follows:

Traditional Stocking (small): a stocking replica for your wall and two eStore holiday items from this year, either small or medium sized items.
Snowman Stocking (medium): replica stocking and 4 eStore items small to large.
Super Stocking (large): replica stocking and 9 eStore items small to extra large.

Small items would include any of the winter clothes or holiday floor/wallpaper.
Medium items would be the cookie jar, holiday sign, etc.
Large items might be the Santakinz parade float and other things that size.
The Holiday Piano is probably an "extra large" item.
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Old 12-16-2010, 07:35 PM   #7
Lil Kinz
9wyattman will become famous soon enough

Default Re: Ms. Bev

Hi this was the deal of the day and it says Christmas gift pack which includes 209 ornaments and I did not get the ornements.
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Old 12-16-2010, 07:51 PM   #8
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Default Re: Ms. Bev

View Post Originally Posted by 9wyattman
Hi this was the deal of the day and it says Christmas gift pack which includes 209 ornaments and I did not get the ornements.
For Christmas ornaments, they don't appear in your dock.
It looks like they should, but they don't.
You will get a tree and you'll have to put it in your room.
Once the tree is in your room, you click on it and you can decorate the tree how ever you want it.
That's where the ornaments appear.
They NEVER appear in your dock.
Only on the tree.
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Old 12-16-2010, 07:58 PM   #9
Lil Kinz
9wyattman will become famous soon enough

Default Re: Ms. Bev

Hi I did not get the tree either
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