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Old 06-20-2007, 01:56 PM   #1
muttsrule13
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Default Unanswered: money maham

every time i log on webkinz i lose a 1000 kc i had 8000 now i'm down to 3000 i need you help before i go down to 0 kc
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Old 06-20-2007, 02:59 PM   #2
Timblin6
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Default Re: money maham

What do you mean?
Old 06-20-2007, 04:24 PM   #3
mommamea13
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Default Re: money maham

are you sure that someone hasn't taken your password?? Have you noticed anything new in your house or dock that was purchased - but you didn't purchase it??? Try changing the password that you use to log in and then the next day, try logging in. Please let us know the outcome.
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Old 06-20-2007, 05:41 PM   #4
muttsrule13
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Default Re: money maham

i've changed my password 5 times(i have been rob before)but i have not had any extra thing in my dock .???
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Old 06-20-2007, 05:42 PM   #5
disney10066
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Default Re: money maham

contact ganz about this , email them at support@webkinz.com
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Old 06-20-2007, 05:43 PM   #6
Just ask! :)
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Default Re: money maham

Hmm.... thats weird... well I'm not sure since you changed your password already... have you accidentally been spending it all? I really don't know, sorry!!!
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Old 06-20-2007, 05:44 PM   #7
I rules!
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Default Re: money maham

Ditto. I'd send Ganz an e-mail with the dates of the missing money.
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Old 06-26-2007, 04:56 PM   #8
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Default Re: money maham

Sorry that happened to you! Contact ganz!
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Old 06-26-2007, 05:16 PM   #9
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Default Re: money maham

That's to bad. I'm really sorry about that.
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Old 06-26-2007, 07:01 PM   #10
Cherry003
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Default Re: money maham

I would contact GANZ immedatly and call to find out what is going on.....You never know?
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