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Old 11-26-2009, 10:22 AM   #1
Whooo hooo
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Default Unanswered: Moderator please close, problem fixed without answer

Okay I bought all the ornaments, garland, bases, tops...everything. I go to the back and I can't unlock the package. Does anyone know what is wrong? I have check to make sure I have everything and I do. I am really confused. Am I going to have to call Ganz again? Anyone else have this problem.

Last edited by Tula; 11-26-2009 at 10:40 AM.. Reason: fixed
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Old 11-26-2009, 10:35 AM   #2
FIA
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Default Re: Help Can't unlock my 25 ornament gift from estore tree

What do you mean you "can't unlock the package"? What happens when you enter your codes?
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Old 11-26-2009, 10:38 AM   #3
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Default Re: Help Can't unlock my 25 ornament gift from estore tree

What I meant was I bought all the christmas ornaments from the estore, along with all the bases, all the toppers and all the garland, but when I went into my room to unlock the extra gift for purchasing everything in the ornament collection this year...I couldn't get my window. I have discovered somehow I missed the blue google. I should have bought everything in those groups, but I thought the ornaments were the ones that added to a 25 count. Turns out that its everything, toppers, ornaments, bases and garland. So I went back to the estore to get everything else..somehow I missed the google ornament. I thought I had it because the book had it listed. I just figured out that the book only tells you what the whole collection is not what you have and don't have...blaaaaa Nevermind everything is fine. I have the window now.
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