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Old 10-25-2020, 04:45 PM   #1
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Default Unanswered: mobile app problem

i cant get the mobile app to load on my android. i keep getting the message.... "Webkinz classic has stopped".

It was working after Wednesday up-dates. New WOW prizes are orange gremlin plushy, 2 soccer theme furniture pieces, fall floor tile.

I uninstalled the app and reinstalled it and still get same message.

IDK if it used to be called "Original Webkinz" but now it is called "Webkinz Classic" . Looked for Original Webkinz and didnt find it in the Google Play Store.

anyone else having this problem????????

Last edited by Lucy Hippo; 10-25-2020 at 06:13 PM..
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Old 10-25-2020, 07:15 PM   #2
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Default Re: mobile app problem

I use a laptop to access Webkinz World, so I can't help, but hopefully someone can solve your mobile app problem!
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Old 10-25-2020, 07:27 PM   #3
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Default Re: mobile app problem

I just got on the app, but I have an iphone. Didn't have any issues. Not sure what would cause an android not to load.
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Old 10-25-2020, 08:35 PM   #4
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Default Re: mobile app problem

Webkinz News had a story about a new App. I wonder if that has anything to do with your issue?

https://webkinznewz.ganzworld.com/an...in-the-family/
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Old 10-27-2020, 11:19 AM   #5
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Default Re: mobile app problem

thank you all for your input. still getting that message. so yesterday and today sent a report to WWW on the andriod, hope something gets fixed soon.
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Old 10-30-2020, 08:28 PM   #6
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Default Re: mobile app problem

View Post Originally Posted by outgoinglyshy
Webkinz News had a story about a new App. I wonder if that has anything to do with your issue?

https://webkinznewz.ganzworld.com/an...in-the-family/
That's a new Webkinz game, and shouldn't be connected to your regular account. I just tried going on with my phone, and it worked just fine.
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