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Old 09-01-2009, 10:46 AM   #1
Lil Kinz
 
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Default Unanswered: missing vegetables

Hi,
This is my first post so please forgive me if it is wrong. My problem is that my pumpkins and I think my carrots are missing from my dock today. This has never happened before. Does anyone know why? Thanks for reading............
kylie ema is offline Female
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Old 09-01-2009, 10:49 AM   #2
Anti Twilight.
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Default Re: missing vegetables

Maybe somebody has gotten into your account? If I were in your position I'd change my password.
Hope I helped!
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Old 09-01-2009, 10:50 AM   #3
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Default Re: missing vegetables

It happens from time to time that things will go missing. Have you tried logging out and logging back in? If that does not work, try clearing your cache and the logging back in. They should show up then. Unless your pets got hungry and ate them during the night! LOL!
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Old 09-01-2009, 10:58 AM   #4
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Default Re: missing vegetables

Hmm... Here's some things you could try.

Logging out, then in again
Contacting a Ganz employee, and asking them
Searching your dock again, from start to finish

Finally, make sure you've pressed the "Take Items out of Storage" button, located right below your dock. I forget to do this sometimes, and results in me thinking half my items are missing.

Good luck!
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Old 09-01-2009, 11:02 AM   #5
Lil Kinz
 
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Default Re: missing vegetables

Thanks, I'll check my cache!
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Old 09-01-2009, 11:13 AM   #6
jnmommy
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Default Re: missing vegetables

I think it was those midnight snacking kinz!

Hope you get your veggies back!
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Old 09-01-2009, 11:22 AM   #7
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Default Re: missing vegetables

Hi kylie ema! Welcome to WI! I see you are having a problem with missing items.
To solve this issue, I would suggest that you try logging back out of WW and then
back in again. If your items are still missing from your dock, you should then try
clearing your cache. (Click HERE for instructions on how to do that) If you
have tried both of the solutions above and the problem is still persisting, I would
then try contacting Ganz about the issue, as they should be able to help get your
missing items back to you. You could also try checking out this article by Ganz about
missing items: http://customerservice.webkinz.com/cs/us_en/hsgm.php Good luck! (:

- Midnights Bliss
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Old 09-01-2009, 01:44 PM   #8
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Default Re: missing vegetables

Make sure you click the "get items from storage" button on your dock. They may be in there.
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Old 09-01-2009, 01:49 PM   #9
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Default Re: missing vegetables

I was having the same problem. There were just empty blank boxes in my dock where my vegetables were. If I log out and back, it sometimes flashes the vegetables and disappears again. Each time I came back, it did seem to get a little bit better. With all the glitches today, I'd just wait and see what happens overnight. Hopefully it will all be back to normal tomorrow.
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Old 09-01-2009, 03:26 PM   #10
B2UTYFUL
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Default Re: missing vegetables

yes, try clicking on get item out of storage, and re- loging in,
your webkinz must be sneaky, trying to snack in the middle of the night!
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